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The Waterford on the Bay

2900 Bragg Street, Brooklyn, NY 11235
8.6
Review Score
72 reviews

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DK - Family/friend
5.0
A great place for my loved one

It's very clean. They are very good. I have had a positive interaction with the staff. There is no complaints about the food. My loved one has enjoyed the activities. They are very responsive, attentive, and have been very proactive with communicating with the family. Overall, I would recommend to other families.... Read more

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About the facility The Waterford on the Bay

The Waterford on the Bay provides five-star assisted living in Brooklyn, New York. Ample outdoor seating is available to delight in the spectacular views of the bay, while inside, luxurious details and an upscale ambiance create a hotel-like atmosphere. The experience continues with high-end amenities that include 24/7 concierge services, daily housekeeping, and restaurant-style dining. Highly-trained chefs prepare three meals a day, and customized menus are available to accommodate special dietary needs.

The community provides independent living, assisted living, and memory care options. Residents can choose from a selection of studio, one-bedroom, and semi-private apartments. Medication management and on-site healthcare professionals are available. The community also provides on-site physical, speech, and occupational therapy. An all-inclusive rate is available to cover all expenses in a set monthly cost.

Brooklyn is one of five boroughs of New York City and is home to the renowned Brooklyn-style pizza and the iconic New York attractions, Coney Island and the Brooklyn Bridge. You can also indulge in the impressive art collection found at the Brooklyn Museum, or enjoy the natural beauty offered at the Brooklyn Botanical Gardens, Brooklyn Bridge Park, and Prospect Park. For big-city living with personalized care, look no further than Waterford on the Bay.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
The Waterford on the Bay is a community within The Waterford on the Bay properties. See all The Waterford on the Bay communities.

Pricing for The Waterford on the Bay

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
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$XXXX
/mo

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2 Bedrooms
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$XXXX
/mo

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Semi-Private
Starting at
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/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at The Waterford on the Bay

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The Waterford on the Bay2900 Bragg Street, Brooklyn, NY 11235
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
  • Veteran & Employee Discounts

    Provides discounts to veterans, teachers and employees of certain companies.

Active promotion
  • Room Discount

    Lowers your rent by a dollar amount or percentage.

Active promotion
No
Pet friendly
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
No
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care

Amenities at The Waterford on the Bay

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Kosher
Low / No Sodium
No Sugar
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Air Conditioned
Cable or Satellite TV

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost
Uncovered Parking

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Billiards Lounge
Fitness Center
Game Room
Movie or Theater Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community

Languages spoken

English
Farsi
Filipino
French

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

Reviews
for The Waterford on the Bay

Write a Review
8.6
Review Score
72 reviews

Review Score

72 reviews
8.6

Out of 10


5 star

52%

4 star

27%

3 star

13%

2 star

6%

1 star

5%

A Place for Mom has scored The Waterford on the Bay with 8.6 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, The Waterford on the Bay has 72 reviews with an average "overall experience" of 4.1 out of 5.

How we score communities
Cleanliness

4.1

Friendliness

4.2

Meals & Dining

3.8

Care Services

4.0

Activities

3.9

Staff

4.2

Value for Cost

4.0

Overall Experience
37
19
9
4
3
Date Submitted
0
1
8
Reviewer
1
50
20
0
Care Received
11
61
0
1-20 of 72 reviews
Sort by

3.0
anonymous - Family/Friend
Assisted Living
March 1, 2023
Verified Review
Looks beautiful from the outside. But don't judge a book by its cover.

I was not impressed with The Waterford. The care was below average. I was disappointed in what they had available for activities. Family is not allowed to go into the dining room to eat with their loved ones. The food they brought to her room did not look good. I took my mom out of there after a couple of weeks. It was a bit cheaper than where she's at now, but you get what you pay for.

Cleanliness

3

Friendliness

No data collected

Meals & Dining

2

Care Services

2

Activities

1

Staff

2

Value for Cost

3


5.0
Jim - Family/Friend
Assisted Living
December 12, 2022
Verified Review
Good Place for a Loved One

Great value and good service.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
DK - Family/Friend
Assisted Living
December 8, 2022
Verified Review
A great place for my loved one

It's very clean. They are very good. I have had a positive interaction with the staff. There is no complaints about the food. My loved one has enjoyed the activities. They are very responsive, attentive, and have been very proactive with communicating with the family. Overall, I would recommend to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

3


4.0
Anonymous - Family/Friend
Assisted Living
October 31, 2022
Verified Review
Safe space for mom

Overall, we've had a good experience here so far. It's a good facility, no complaints from mom. I feel comfortable knowing they look after her well and look out for her. The staff has been friendly, nice, and helpful. Housekeeping and laundry are weekly and they collect trash daily, all is good there. They do have activities, my mom just chooses not to participate very often. Communication with the family is great. The biggest challenge for us has been with the food. It's a kosher facility and we knew that before she moved in. It's just been a challenge because mom isn't used to kosher eating. Not saying the food is bad, by any means. Just a different style that she's not used to. But again, we knew that from the start. So no fault to the facility on that. It's a warm cozy facility on a private street with a great view. I would recommend them to family and friends.

Cleanliness

4

Friendliness

4

Meals & Dining

No data collected

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
anonymous - Family/Friend
Assisted Living
September 7, 2022
Verified Review
great place for loved ones

The person we met with on the tour was extremely nice, helpful and answered all of our questions. Aesthetically the dining room is beautiful and the community is a very lovely place. The few times we have been there the meals seem to be pretty good. Our loved one does not always participate in activities but when have seen the activities list and it looks great. We are planning on going there ourselves so we would absolutely recommend this community to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5


3.0
anonymous - Family/Friend
Assisted Living
July 29, 2022
Verified Review
Needs improvements

I found that some of the aids were kind of rough with the residents -especially my loved one. As far as I could see the activities for people in the memory care unit were different from the rest of the community and they were not able to participate at all. I don't feel that communication between the staff and family of the residents was very good - they could definitely improve on that. They communicated very well in the beginning but once we got in it was very hard to get a hold of anyone. The renovated the rooms but not the bathrooms and those definitely need updated. The location is great and it has potential.

Cleanliness

3

Friendliness

2

Meals & Dining

3

Care Services

2

Activities

2

Staff

2

Value for Cost

3


4.0
Anonymous - Family/Friend
Memory Care
April 11, 2022
Verified Review
They Corporates, I Corporates

I would tell others that it has been mostly a positive experience for us at The Waterford on the Bay. The staff have been pretty good to work with if we have questions or concerns. Bathing, toileting, and hygiene is care provided for my loved one. I'm finding the family is having to initiate, a lot of the care items; however, the community is receptive to this. My loved one likes the food that provides kosher food for the residents. There are specified meal times for them to eat.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

4


4.0
Benjamin - Family/Friend
Assisted Living
March 17, 2022
Verified Review
Overall good experience

The employees seem to be happy

Cleanliness

4

Friendliness

4

Meals & Dining

No data collected

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

4


5.0
Julia - Family/Friend
Assisted Living
September 23, 2021
Verified Review
They've been great, with a great experience

The first couple of weeks was a big adjustment not only for our loved one but for our family, and so far The Waterford has been a great experience. Our loved one needed a hospital bed very quickly and I think it took them less then 2 days to get a bed in his room. From what we have seen of the community it is very clean, and the staff are great. They are so attentive to him, always checking in and keeping in good communication with us. Other communities who kept reaching out to us wanted a nickel and dime for everything which was very upsetting to us, and The Waterford is all inclusive which we really like. Overall we have been very impressed.

Cleanliness

5

Friendliness

5

Meals & Dining

3.5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
F B Jarvis - Family/Friend
Assisted Living
April 14, 2021
Verified Review
Good for the Money

It was a good fit for my loved one. The communication was very good with the staff and families. I would like to see the meals be varied more often. On the weekends they had kosher meals. They had the same cold items on the weekends.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
March 1, 2021
Verified Review
a lovely place

The staff is very friendly, and the community is neat and clean. I would recommend this community to others. The community is just a lovely place

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

No data collected

Value for Cost

5


4.0
Anonymous - Family/Friend
Assisted Living
February 23, 2021
Verified Review
out of state review

This community was the best value for the money in the area we needed. They were very helpful getting my loved one admitted and have been straightforward with info. My loved one seems content here. Communication is not the best and it can be difficult to get ahold of someone. I am still trying to find out who we speak to and how to keep in communication with. I am happy with the care and think you concider the community


5.0
Fran Jarvis - Family/Friend
Memory Care
November 5, 2020
Verified Review
The Waterford On The Bay review

That value of this community is very good, they had excellent activities before COVID, some of those were games in the afternoon like jeopardy. They also brought in live entertainment that would sing songs to the residents. The diversity of the staff stood out to us. Our loved one has almost like a studio room which is nicely appointed.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Elaine - Family/Friend
Memory Care
October 14, 2020
Verified Review
High Quality of Care

I would tell my friends that it is pricey, but it is worth it. You get high quality of care and services. I would recommend this community. My loved ones haven't complained about the food, but they aren't picky either. The room is great. My loved one has a view of the ocean. They get to see the boats come in and out.

Cleanliness

4

Friendliness

4

Care Services

5

Activities

5

Value for Cost

4.5


3.0
Monica O'Shea - Family/Friend
Memory Care
June 15, 2020
Verified Review
The Waterford On The Bay

There were several outside vendors that would come in and really connected with the residents. The community was always very clean and the staff is all very friendly. We always saw the staff interacting with the residents and they really seemed to care for them, although it seemed like they could have used a few more care givers. For us, we were with our mother-in-law every day, so we were always able to help attend to her. They did a good job with her care, although if your loved one needed a high level of attention they were a little light. The staff, however, is tremendous and our overall experience here was positive. The food is very ok. It was better when my mother-in-law first got there, but after a change in the kitchen staff, it was not quite as good. The community itself is beautiful and right on the water. They were also receptive to us bringing in outside aids to help her with things like physical therapy.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

3

Value for Cost

3


4.5
WT - Family/Friend
Memory Care
March 12, 2020
1 year review

Our mother is a resident on the Dementia unit at Waterford on the Bay. We are extremely happy with her care. The staff watches her and makes sure she is clean, well dressed and comfortable. The staff from the kitchen allowed us to pick Mom's favorite foods. If she requests something else, they accommodate her. She likes her Italian food and loves their ravioli. The facility is always protecting all residents and with new Pandemic Virus has limited visiting hours. Mom is respected. She is often fearful and may respond inappropriate to care as she is hard of hearing, blind and in a wheel chair. The staff know her and discuss what they plan to do and why. This approach works best and Mom is cooperative. We feel we have chosen well for Mom. Mom has been at Waterford on the Bay for a year now.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


1.5
anonymous - Family/Friend
Memory Care
June 14, 2019

I have a friend residing at Waterford on the bay in Brooklyn and sad to say I would not recommend this Facility. When you take your loved ones to these facilities you have to be there to hold them accountable. I can't write a review of the issues that I'm having with my friend because she resides there and I don't want any retaliation against her. I'm really upset about the situation because I chose that facility for her. I've also witness some treatment of her roommate that is not what I would expect for any resident of a assisted living facility. Some of the staff were very unprofessional and I think that housekeeping can do a better job.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


5.0
anonymous - Toured community
Memory Care
December 29, 2018

[Name removed] was on vacation and [name removed] showed us the facility. [Name removed] was on a first name basis with all of the residents and it was obvious that it was like an extended family. This was the 2nd place we visited but told [name removed] that Aunt [name removed] had a deadline to vacate her present apartment and we would be getting back to her shortly.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Susan Feldman - Toured community
Memory Care
November 19, 2018
Thank you.

I went to see this facility as my husband is in need of more care. The facility is beautiful and clean. The residents all look so well taken care of. The staff is so nice and the rooms are breathtaking. This is a hard time in my life and they were so patient with me and able to answer all my questions. If i could give more stars I would.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


2.0
anonymous - Toured community
Memory Care
November 11, 2018

The facility seemed very sterile and institutional looking. It had a very strong odor of cleansing materials. Good to know that the facility is clean but it made it smell like a hospital, not a home. The furniture looked old, the walls needed painting, etc. All of the residents I saw were using some sort of walking device (canes, walkers, wheelchairs). My mom does not and I think it would be counter productive for her to see so many people less than mobile. The rooms seemed small and cramped. Lastly, while I know she would have some options available for meals, my mom is a picky eater and a heavily kosher menu would also be a problem for her.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


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Neighborhood around The Waterford on the Bay

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Frequently Asked Questions about The Waterford on the Bay

The Waterford on the Bay offers Studio, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored The Waterford on the Bay 8.6 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (718) 891-8400 to reach a resident at The Waterford on the Bay.

To reach a resident at The Waterford on the Bay call: (718) 891-8400



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.