The W Group

We are satisfied and happy with our selection. We think our loved one is feeling more at home as time goes on. The staff is very responsive though, and I do feel they know my loved one and care for them.

From what my mom has said, the staff is very friendly and the residents are welcoming and outgoing. My mom has always lacked social engagement and she has been engaging and socializing with people her own age so that has been great for her. I have not tried the food but my mom says it is poor. One of the main reasons we chose this facility was because they do take Medicaid, so if/when mom runs out of money, she will be able to stay here and just downgrade apartments. I would recommend Oyster Bay Manor and Harbor House to other families.

I highly recommend Adirondack Manor's food! It is very favorable, but always low sodium. It has a wide variety of foods. The Chef, [name removed] is amazing! All food is made with love for the residents.

The Adirondack Manor has an incredible homey feel. All of the staff treat the residents just like family and go the extra mile to make sure they are well taken care of. They come in on their days off to make sure there is enough staff to bring them for haircuts, they take them on hopping trips and make each person feel special in all kinds of ways. I can't forget to mention the cooks Ribs and baked chicken are absolutley amazing. Holiday meals are always extra special too. The residents really enjoy cooking out with staff!! its also shocking how their entire nursing team is almost fully staffed and they never work short handed.

The staff has been excellent. They take my loved one down to meals to make sure they eat. This has been an excellent experience for us and my loved one. The staff are always willing to talk to me if I have any questions or concerns I have. There is a hair salon on site.

The reason we chose Bayview was definitely for the value, it is completely worth it you get what you pay for. The activities are back open and our loved one is really happy with everything they are offering.

It is a warm caring place. It is worth considering for your loved one. Their willingness to communicate with the family stands out to me. My loved one likes to be busy with the lovely activities; I just wish there were more for them to do,

Our family has had an amazing experience so far, we came from a really bad experience and Harbor House has been amazing from top to bottom. They are angles the way they care for our loved one and they way to handle our family. The accessibility is great, she is getting the best care possible. We love how it is a family own and operated place, it has just been a wonderful experience.

I have found it to be positive. I think that their expertise with memory care is an asset, because that's the only thing they attend to here- there aren't other types of care, like assisted living for instance. So they really understand the challenges. I feel the staff has does the best they can during Covid. Sometimes there's a disconnect in communication, but they're very receptive when I do call and ask questions, and when I'm addressing any concerns. My only feeling is I wish they were more proactive in reaching out to the families to give more feedback on how things are going, just because of the situation right now.

This is a great place the people are friendly and the staff go out of their way to help you feel at home.

I had no problem with the tour that I got. During the tour I was offered a meal or snack but I turned it down because it was not necessary. Nothing was wrong with the community, it just wasn't for us.

Very good job. I would not have done it with your help thanks very much.

The people at Harbor House were very caring and patient with my mom. They looked for ways to involve her in activities which is very hard to do. They were very thorough with making sure everything was in order with her medications, etc. They were also very good about filling out all the paperwork needed for her long term care policy. Would highly recommend them.

So far it has been pretty good. My mother turned 80 the other day and they fixed her room up and gave her a party. She really enjoyed herself. The only complaint that we have are some things being lost, but they found most of them and the issue seems to be resolved.

I like the fact that they have a lot of events at Harbor House. I do think that the activities could be a little more physical to get them moving and get some exercise. Overall for the most part it has been a very good experience.

Went to see a lot of facilities and we were most comfortable with harbor house the staff are professional and very caring we felt like we were putting my father in good hands

They've done a fantastic job so far at Harbor House. This place is totally a class act! Everything they say that they will do they do, and then some! The facility itself is very nice looking, and they are extremely well staffed. I like that they have multiple levels of memory care, so that those of similar cognitive levels are placed together. The one downside is that Harbor House is a bit on the pricey side, but they absolutely provide great care for the cost.

Things have gone great with Oyster Bay Manor overall, my loved one seems very happy here! The staff have been very friendly, professional, and accommodating. It's a nice looking place, and they even do a great job with the food, all of my relatives who have tried it says it has been good!

They've done a great job here, we're very pleased with them! The staff are all very nice, they're very attentive to Mom's needs for the most part. They're very confident in the care that they provide, and they have no problems suggesting changes that they think will be for the better.