The Harbors Senior Living of Fridley

My mother chooses not to participate in activities and she's not eating much either. Based on the experience we have had so far with The Harbors Senior Living, we would recommend this community to other families.

The staff mainly the aids are extremely rude and do not like to do their jobs and would lie about what they did during the day. They would have trouble getting a nurse on duty to be able to pass out meds. The kitchen forgets to bring peoples food up all the time. [name removed] the manager is extremely unprofessional and unorganized. She had us paying for care package that their staff doesn't even do and she couldn't explain the charges when I asked. They have a bus for appointments but the staff couldn't figure out the ramp, the driver was never contacted ahead of time so we were late and missed the appointment. Also the driver did not know how to secure a wheelchair so when she hit the brakes my mom almost fell onto the floor.

It took us forever to find the best place for mom, we had a list of our top 5 and everytime we kept coming back to the harbors that really stood out! The resident testimonials and dining with the residents was nice to experience before deciding. We felt the attention mom needs and deserves would be best suited at the harbors. We are thrilled with our decision!

Our families overall experience so far has been pretty good - management can be slow to respond. Our experience is atypical as mom was only there ~3 weeks before passing. Yes, for a more inexpensive memory care I think they are a reasonable choice.

I would like to take a moment to share my experience and express my utmost satisfaction with the exceptional at the harbors! As a family member of a resident, I have been consistently impressed with the level of care, attention, and compassion shown towards my husband. From the moment we walked through the doors, their warm and welcoming demeanor made us feel like we were part of a big family. Their professionalism and genuine dedication to providing the best care possible are evident in every interaction. The management on staff are always available and attentive to the needs of the residents. From medication management to regular check-ups, they go above and beyond to ensure the well-being and comfort of my husband! We are very pleased and excited to be a part of this community

We took a tour of The Harbors Senior Living of Fridley during our search for a Memory Care facility for our loved one. This facility was good, we had a good tour. The cleanliness and friendliness were good, also.

As I reflect on the past two years that my loved one has spent at this community, one word comes to mind: exceptional. From the very first moment we stepped through those doors, we were embraced with genuine warmth and compassion. It quickly became evident that The Harbors was more than just a facility—it was a true home. One of the standout features that sets The Harbors apart is the incredible range of activities they offer. There is never a dull moment for the residents, thanks to engaging group outings and stimulating in-house events. The Harbors is a place where joy and care thrive. The wide range of engaging activities, the unwavering dedication of the staff, and the overall atmosphere of warmth and compassion create a haven for its residents. I am immensely grateful for the incredible experience my loved one has had at The Harbors and would wholeheartedly recommend it to anyone in search of a top-notch assisted living facility.

I've been a resident here at The Harbors in Fridley, Minnesota for 15 months. When I first arrived it was a very tough transition for me. The friendly caring staff was patient & helpful as I slowly adjusted to my home away from home. It was, however, the new Activities Director who was able to get me out of my room & participating in activities. She keeps us busy with live music, dance school performances, bingo & Daily craft and game events. We have a Resident Council which has improved communication between the staff and residents that's resulting in many positive changes. The Harbors has a lot to offer any personality.

This place is ok but I’m not a fan off the smells in the hall way the like of actual activities though out the day the quality of food is kinda low as well in my option there is a little bit of false advertising going on can find much staff around either

Mom and our whole family are extremely happy she is living at the Harbors! I could cite many reasons why we feel that way (e.g. the caring friendliness of staff, quality of food...etc.) But here, I'd like to highlight one of the main reasons we're so pleased- the Activities Director, [name removed]. She organizes a wide variety of fun and interesting activities. She brings in high-quality, outside entertainment for music, arts and crafts, road trips for lunches at special restaurants, games and the list goes on. She does this all the while encouraging, uplifting and befriending the residents! No longer does Mom sit in her room alone. She participates in virtually every activity, has several friends and truly enjoys living here. Thank you, [name removed] and the Harbors' staff- It's great having Mom "back!"

The Harbors has the best activities hands down! There is always something going on and such a variety for all interests and levels of engagement. The Activities Director does a great job involving and encouraging Al residents. Your loved one will stay busy here. Our loved ones have a blast!

My aunt moved into Harbors after living on her own well into her 90's. Every time I visit her, the staff is so friendly and I can see that they take great care of her. One day we got there as a group was playing Bingo. My aunt told me [name removed] always plans such great activities and events... Concerts, flower arranging... She loves living there, and I am so grateful she Is there!

My sister lives at Harbors Senior Living, and I couldn't be happier with the care and the activities. [name removed] coordinates some lovely activities. I have been present for a number of them, and [name removed] is amazing!

We love the staff here!! Friendly and helpful in every way! [name removed] is one of our favorites! The activities department is one of the best around! The live music has brought so much joy to the residents!

The Harbors of Fridley provided care for my significant other during the final year of his life. He could be difficult but the staff was overall very able to provide the care he needed. In addition a variety of activities were available — music, crafts, games and more. Although he did not always participate I was able to enjoy some of these with him.

I like to come in and volunteer to help with crafts. We like to bring a treat for the residents. It is fun getting to know the residents and activity director. We have alot of fun hanging out and playing UNO and Pennies!

I visit a good friend at The Harbors, and I am able to join in on some of the crafts and games. They are always so inviting! I also follow Harbors on FB. I love how many activities the residents have to keep them busy and happy! Shout out to [name removed] the activities director for planning such fun things! I will be back to join in some fun and games soon!

This community is beautiful and has been a perfect fit for my grandma! She is always involved in the activities, the food has been wonderful, she always raves about the desserts! She has made so many friends and truly has thrived since being here! Grandpa will be moving in when he’s ready, but until then he enjoys visiting!

Overall, good experience with the Harbors of Fridley. My father was only there a month before he passed. He was bed ridden so we did not take meals in the dining area or do activities so my ratings reflect this but I know the offerings were there. Overall my only concern and issue that lead to rating a 4, was the lack of communication from the facility on care, prep, follow through, schedule etc. Based on the experience we have had so far, we would recommend the community to other families.

If we could rate The Harbors Senior Living a 0 we would. It was awful. My client cried to me every day to get her out of there. Where do I begin?! There was a male resident that kept going into my female clients room. One Saturday morning she woke up and he was sitting in a chair watching tv with his pj's on. She was afraid. They did nothing about it. She was scolded for pressing her call button and one aide said to her that they were not her slave. She was served eggs and sausage most days and I had to bring in cereal to be served to her and they still didn't serve it to her. The toilet seat was left broken for about a month after mentioning to several staff. Wait times we're awful and her room was next to aides office. Transportation to appointments is supposed to be provided but there isn't a back up driver so when one driver quits it takes a month for a new driver. Yes [name removed] the owner-director thinks she is a good director because she gives family her cell phone number but it's because she has to. The staff doesn't do their job unless they hear from her. She gave my client her cell phone number to call her personally. The staff cannot be counted on to do their job. She went 12-14 days between showers.