The folks that work at The Forum at Park Lane were outstanding and based on the experience we had with this community, we would recommend them to anyone.... Read more
The Forum at Park Lane delivers upscale retirement living at its senior community in Dallas, Texas. The stately brick community sits on impeccably manicured grounds with walking paths, a courtyard, and tranquil fountain. The tastefully designed indoor common areas feature contemporary fixtures, comfortable seating, and ample natural lighting.
The pet-friendly community offers a range of living options, from independent living, assisted living, and respite care to seasonal stays. The dedicated staff is available to help residents enjoy a maintenance-free lifestyle while providing help with daily tasks, as needed, and encouraging residents to enjoy their independence. An array of one-bedroom and two-bedroom floor plans are available to choose from with modern kitchens and wheelchair-accessible showers. Residents can delight in amenities such as restaurant-style dining, an assortment of on-site activities, and beauty and barber services.
The area offers ample shopping to satisfy all tastes and budgets at NorthPark Mall, The Shops at Park Lane, and Highland Park Village. Nearby dining ranges from Italian, Mexican, and Greek cuisine to New American fare. Popular nearby attractions include The Dallas Arboretum and Botanical Garden, Dallas Museum of Art, and White Rock Lake Park. Top-notch medical care is less than 5 miles away at Texas Health Presbyterian Hospital...
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Total monthly costs depend on room type, select services, and the level of care needed.
Provides discounts to veterans, teachers and employees of certain companies.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Provides discounts to veterans, teachers and employees of certain companies.
Review Score
18 reviewsOut of 10
5 star
62%
4 star
17%
3 star
17%
2 star
0%
1 star
6%
A Place for Mom has scored The Forum at Park Lane with 9.2 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, The Forum at Park Lane has 18 reviews with an average "overall experience" of 4.2 out of 5.
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The folks that work at The Forum at Park Lane were outstanding and based on the experience we had with this community, we would recommend them to anyone.
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Response from The Forum at Park Lane
December 28, 2023Thank you for your recommendation and your shout out for our amazing team!
My loved one is a resident at The Forum at Park Lane. The staff are awesome and make everyone feel very welcome. I would recommend The Forum at Park Lane to others.
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Response from The Forum at Park Lane
December 18, 2023Dianne -- thanks for your compliments for our team and for your recommendation!
I would highly recommend The Forum. The food is great, the staff is friendly and caring, and I would not mind living there myself. We picked this community because of the size of the apartment, the finish-out, the activities and the cost.
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Response from The Forum at Park Lane
November 3, 2023Laurie, thank you so much for your enthusiastic recommendation! We enjoyed reading all the aspects of The Forum at Park Lane that have impressed you, and it is our honor to have your loved ones here,.
Our family had an in person tour with The Forum at Park Lake and the person who showed us around I felt was not as informative as others. She had to keep looking at information within the packet to answer questions. She also contradicted herself a few times.
Response from The Forum at Park Lane
August 17, 2023I am the Executive Director and was sorry to read you did not have a great tour experience. We will use this feedback as an opportunity to improve, and in parallel I would be more than happy to answer any questions you may still have. Please contact me at the community if I can be of assistance.
My sister is currently a resident at The Forum at Park Lane. Everything about her experience at this facility has been great so far. The cleanliness and friendliness are great. The food is delicious. I would recommend this facility to family and friends.
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Response from The Forum at Park Lane
August 2, 2023Thanks for your recommendation! It is wonderful to read that your sister enjoys everything about The Forum at Park Lane, and we appreciate your compliments for the community and team.
I liked that there was also independent living on same campus. It is a beautiful campus, lots of old trees and safe! It is well maintained and maintenance is responsive to residents requests. Food was quite delicious and they even did gluten free meals for her. I would highly recommend even though it is a bit on the pricey side.Excellent staff and directors. Quick response and they follow up on what they promise. We picked this community, because it was close to her friends, good food, very caring staff, and quickly available.
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Response from The Forum at Park Lane
June 23, 2023Thanks for your feedback. We're glad to hear that our beautiful campus with different levels of service first attracted you, and once your loved one moved in you continued to be impressed. It was wonderful to read that the food was excellent, and that the entire team has been caring and responsive. We're honored you chose The Forum at Park Lane as your loved one's home and appreciate your recommendation!
This facility is a classy-looking place, which is one thing that I liked about it. They offer a program called Ambassadors. For an additional cost, the program handles all of your loved ones medications, medical appointments, and transportation to and from those appointments. It's been a huge help for our family. Now we can simply just visit our loved one, enjoy being with him and taking him for outings. That was our big thing, is him being well cared for. However, he isn't very happy with being here. He feels like all of the other residents are much older and also hasn't found many activities that he enjoys. We're hoping that changes because we're very happy with this facility and glad that we chose it. I would recommend this facility to friends and family.
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Response from The Forum at Park Lane
March 15, 2023Thanks Carrell! We loved reading how the Ambassadors program is giving you such peace of mind, and allowing you to simply enjoy your visits with your loved one without needing to worry medications and trips to doctor appointments. I am the Executive Director and would welcome the chance to chat with you and your loved one to help identify some of the programs run by our Lifestyle360 team that he might find engaging. Please give me a call or swing by my office to chat when you have a moment.
The Forum at Park Lane was excellent. I found the people more appealing. The personnel was friendly, but the facility wasn't as new or as nice as the other place my mother stayed, like [URL removed}. Keeping in touch with them was straightforward. The phone may always be answered by someone. They didn't seem confident in giving me important information. The food seemed to be good, and the accommodations were comfortable.
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Response from The Forum at Park Lane
March 10, 2023Thanks for visiting us Abirra. It is the people who live and work at The Forum that make this community special and we'd like to invite you back to get to know us a bit better -- and we'd be happy to introduce you to current residents / families who love to talk about life in the community. Please let us know if we can be of further assistance and we hope you'll visit us again soon.
This was a nice community but there was another community that would have allowed a space for my pet. Also I just wanted a different environment feel. Also I had to wait for availability and there was another community that came up first. The tour was great and they answered all of the questions that we had.
Response from The Forum at Park Lane
April 7, 2022Thanks for visiting us and we were glad to see you had a good tour. We are a pet friendly community and were sorry to see that we do not currently have availability for the apartment you were looking at for you and your pet. Please keep us in mind if your circumstances change and we wish you the best.
My mom and i visited the Forum last month to see floor plans and attend "Happy Hour". My dad and she might be needing to move from their big spread in the country, and they were not too enthusiastic. Well, after our visit, Mom and i were amazed at the warmth, fun and enthusiasm showed to both of us. [Name remove] showed us about 5 spacious floorplans for the independent living, so the whole experience was fantastic. Hanging with [name remove] the social director and [name removed] the physical therapist made me feel comfortable that my folks will be professionally cared for when the time to move comes. Give yourself an eye opening experience and sign up for a visit.
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Response from The Forum at Park Lane
September 10, 2021Thanks for visiting with us Jeff, and we are so glad that you and your mom had a wonderful day. It was great to see the apartments wowed mom, and even more so that she enjoyed meeting some of her future neighbors at Happy Hour. We appreciate the shout out for our team members, and we look forward to seeing you back here with your dad.
This is probably at the top of my list of the 5 communities initially given. I like the campus layout in Brochure and had a good email exchange with [name removed].
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When I toured the community they were in the process of redoing the assisted living area so I wasn't able to see any of the apartments due to the construction. I had been told the wing wouldn't be ready until possibly the fall which concerned me. The residents that had been in the assisted living wing had to be moved over to the memory care wing and that wouldn't have worked for my mother she would have been miserable. From what I had been told the assisted living was going to be like the independent living side. So with the assisted living side being under construction, I decided on another option just because I didn't want to have to move my mom twice once to some room that was open while construction was being completed then move her again once the assisted living wing was complete.
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I toured this community. I liked the nice staff who were able to answer the questions. We liked the list of activities that were offered. I would recommend this community to others. The activities would of been helpful and the menu was appealing. Families might consider this community for nice care
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Seems like a very nice environment. We had a good visit - the dining room is very nice, like a restaurant with good tasting food. Lots of pretty community areas. Full time activity director with great enthusiasm and ideas, and since this was very important to us, we were glad to have seen this place.
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I had my mother at the forum for rehabilitation after having a stroke. I had numerous reports from friends and family members that visited finding her on the floor or hanging halfway off the bed. There are not enough staff members to handle patients with mobility issues. During the one month she was at the facility she got two bladder infections and they did not want to treat her immediately but wait a week for lab results to come back. There were signs on the walls in her room saying she was not to be left unattended and yet they took her to the dining room for breakfast where they let her fall out of her chair on her head. She never recovered from that fall and was totally bedbound after that. The nurse assured me that no one would have done that. The facility is a no restraint facility which means even if the patient is at risk of falling out of a wheelchair without having a seatbelt they will not use one. They also think that falling out of the bed onto a pad is totally acceptable for an 80-year-old arthritic person. They were totally callous about the fact that she repeatedly kept falling out of the bed. They refused to put in bedrails. If you have a loved one who needs lots of care do not leave them at this facility.
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Response from The Forum at Park Lane
December 27, 2016I am the Executive Director and I am genuinely interested in your comments. We are a restraint free community as our company has determined that the dangers posed to residents are more profound than the benefits of using these systems. Also, federal and state regulations have limitations concerning the use of restraints such as bedrails and lap belts. Low beds combined with bed side mats are a best practice to help prevent injuries from falls. As far as our staffing, we do staff to meet or exceed state guidelines. I would welcome a conversation with you. I have found when we work together with family members it only helps us become better. Please call or come by…my door is always open.
I can't say enough wonderful things about The Forum. I called A Place for Mom and our Senior Living Advisor was outstanding. She emailed me a list of facilities to check out based on our criteria and was very responsive to any questions or follow-up emails. We moved my parents to The Forum from another facility in Dallas. The Forum has the ability to accommodate my mother, who requires Assisted Living and my father, who requires Skilled Nursing (in wheelchair). The activity calendar includes: outings to the symphony, museum, Target, Wal-mart, Blackout Casino Night, HH (if you drink), chair exercises 6 days a week, Bible study, Arts and Crafts, Yoga, NP Mall shopping trips every Saturday, Current Events and more! The Forum allocates most of their resources toward their nursing staff and assistants and the result is true success. The doctor is careful not to over medicate and respects the residents requests (our preference is "less is more"). It is a positive and caring environment and I am so thankful that my parents are now at The Forum. My parents quality of life has improved dramatically. We can all rest assured that they are well taken care of, not be over-medicated and will have no shortage of activities.
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Visited 7 Independent Living facilities in Dallas and participated in interviews at 4 of them. My mother (and I) *easily* graviated towards The [removed] Great staff (very professional, knowledgeable, friendly, helpful, responsive), ... wonderful, welcoming residents, ... beautiful, clean, spacious surroundings, ... dinners that in NO way taste like 'institutional' fare, ... transportation services that have invariably proven to be so punctual and reliable, ... great location w/ close proximity to Baylor and so many health care professionals, ... and it's directly across the street from Northpark Mall, to boot! My mother has acclimated to her new living arrangements quicklyand has settled in so well! Needless to say, her happiness is *my* happiness. What a huge stress relief to know she's doing so well and is in such *good* hands and company, there.
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will have neighbors that are much lower functioning both cognitively and physically. Staff in scrubs
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See what the neighborhood has to offer and what’s nearby:
The Forum at Park Lane offers 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored The Forum at Park Lane 9.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (214) 369-9902 to reach a resident at The Forum at Park Lane.
To reach a resident at The Forum at Park Lane call: (214) 369-9902
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.