Sunrise of Pinehurst

They get 1 across the board. Horrible care, I have already moved my dad to another place. The staff are fake and make empty promises.

My loved one is currently a resident at Sunrise of Pinehurst and most everything has been great for her at this facility so far. The staff is very friendly, the facility is very clean and the food is great. The care services, activities and value for cost are also very good. I would definitely recommend Sunrise of Pinehurst to others! We are very happy with our decision of Sunrise of Pinehurst for our loved one.

I cannot even express in words, the amount of love and respect I have for Sunrise of Pinehurst. Amazing team, amazing coordinators and the nursing staff is superb. The building is recently renovated with the most beautiful artwork showcasing Colorado. The staff truly love their jobs and you can see it in the care they provide for residents. The RCD (director of Nursing): [name removed] is an absolute gem. She goes above and beyond for her residents and has been working there for 7+ years. And the Executive Director: [name removed] is the most involved ED I’ve ever seen! Truly a phenomenal leader for a great team. If you are ever looking for a place for mom, dad, or any loved ones to live-Sunrise of Pinehurst is the community to pick. Your loved one will be in the best care. Guaranteed. Thank you Sunrise of Pinehurst. Love and Light.

The team at Sunrise of Pinehurst is wonderful. They are always trying to go above and beyond to make everyone as happy as possible. The community is always clean and the food has been very good. I would recommend.

Sunrise at Pinehurst is different from other assisted living communities in the area. The team truly cares about the residents. It is fun to see so many people excited about taking care of seniors. This community has a number of tenured team members which is a huge plus!

Sunrise Pinehurst is a must see!! Located in a great neighborhood, Gorgeous remodel and a Friendly, welcoming team! [name removed] is the best! He throughly explains everything and he makes you feel like family!

Sunrise is a great facility. The staff and management takes the time to understand your needs and are more than happy to work with you. I love the family feel of this facility. If you are in need of a place for a loved one I highly recommend Sunrise.

This community is top notch. From the time you walk in the front door, you're warmly welcomed by everyone you meet, including their residents. There was a genuine interest in answering our questions and sharing specific information as it related to my loved one. The renovation and beautiful new furnishings is the icing on the cake! I would recommend this community to everyone looking for quality senior living.

This is truly a remarkable place with associates that actually care for your loved ones. Management is exceptional! I don’t worry about loved ones in their care. They are all very committed to their residents to ensure they are all well cared for.

We really enjoy the people there, the staff members are very caring and the administrative staff team has been wonderful. Most of the care givers have been great and we do feel that our loved one is well looked after and well cared for. They are making improvements to total remodel the community - it has caused some confusion for our loved one but it is all for the good of the community. The meals on the assisted living side were great, but when our loved one moved over to the memory care side they had more limited choice - which we do understand why.

During our loved ones stay we had a really good experience and we would recommend them to other families. The director and the head gal on the memory care side are so outgoing, we really like the vibe on the memory care side. There is a resident dog on the second floor the residents can go visit with. There is a secured courtyard they can go relax at. They do have some good activities but because of circumstantial things they may not always happen but the staff still do a great job looking after the residents. On the assisted side they have a ton of activities that look very exciting

During my father's brief stay he was left alone for hours and it sometimes took more than 20 minutes to get someone to open the door to see him. After getting him out, it is taking a threat of a lawsuit to get a refund on his prepayment . Even now it was sent to the wrong address and am still waiting. Save yourself some grief and find another place for your loved one.

They are very caring. They communicate very well with family. They do respond when ever family has questions. They work very hard to meet the residents needs. They offer a lot of activities. The meal times come with a few options. There are other meal options other than the main dish as a backup if you do not like the main meal. The kitchen staff are very helpful and let my loved one clear off his table (because he wants to be able to do so). They are really good staff there.

The staff members and care services are better than 5 stars, and the activities are limited but give the circumstances they are really trying their best. We do think it is a good value for the cost. Moving our loved one from independent living to memory care was a very difficult transition, but Sunrise at Pinehurst made that transition as easy as possible for our loved one and our family. Their staff training was the number one reason we chose this community, they really show care and empathy.

Was a very nice facility - very friendly people. Staff was very professional

With two aging parents in two separate facilities I can say that Sunrise at Pinehurst is TOP NOTCH. Sunrise came recommended to me by several people and it is easy to understand why. As with any effective organization, it starts with strong and consistent leadership and a willingness to learn from mistakes and strive for never-ending and constant improvement. The concierges are professional, eager and competent to help answer any question or facilitate any need request. The care team consisting of managers and nurses have always been approachable and try to handle residents’ needs in a timely manner. The activities staff has pivoted and gotten creative to provide enrichment even given the current pandemic. Maintenance is quick to respond and goes above and beyond. The dining room staff keeps them well nourished and even does extra to celebrate holidays. My questions, concerns and suggestions have been taken seriously and handled appropriately. It comes from the top down. These employees really do care and address the emotional, physical and mental well-being of their residents. Before the Covid pandemic hit we would pop in almost every day. To see how this staff treats ALL of the residents has been impressive to say the least!

My loved one has received excellent care. When he first arrived he needed the assistance of three people to transfer him from the bed to the wheelchair and within six months, he was walking with a walker and getting himself independently to the dining room His progress has been remarkable and that is because of their care. I would absolutely recommend this community to other families. During COVID, it has been hard but they hard gone over and above to protect the residents and staff. They have really exceeded our expectations.

They have a lot caring and good that work there. The nursing staff were always open to talking to me and answering my questions. I was there everyday to see my wife. The food was good and they were accommodating to our dietary needs. The building was easy to get around and navigate.

Sunrise has a lot of caring staff there and the staff really seemed to like my wife and take good care of her. The staff were always friendly to me and I was there often. The nursing staff were always willing to answer my questions and address any concerns that I had . I chose the community because of its location, cost, and their ability to provide the level of care that my wife needed.

I liked Sunrise right away and I liked the close proximity to my house. I liked that he could get the care he needed when he needed it. The staff loved him and were really good with him. The staff were caring and attentive. The food was pretty good.