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As a health-conscious, wellness-focused senior living company, ProMedica Senior Care offers senior living communities, including Best of Senior Living Award winners, as well as home health care, hospice care, and palliative care services. ProMedica Senior Care | Heartland and ManorCare communities offer skilled nursing and rehabilitation services, while Arden Courts® | ProMedica Senior Care Memory Care Communities provide care within a safe atmosphere. Assisted and independent living housing by ProMedica Senior Care includes various amenities and services to support the wellness of seniors. ProMedica Senior Care has 1,568 reviews and an average review rating of 4.1 out of 5. As “champions of caring,” ProMedica Senior Care staff offer what seniors need to receive compassionate care.

8.5

Review Score

1,568 reviews
77 communities
6 senior living award communities
Starting from $X,XXX/mo
1 community video

ProMedica Senior Care community listings

Showing 77 communities
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Starting at$X,XXX+ monthly
18
18 Photos available
10
Review Score
55 reviews

We literally were scrambling for a spot and you guys found them for us and [name removed] the sales rep helped w everything from papers to renting a hospital bed and all of them stayed late to receive us.We...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Lely Palms A ProMedica Senior Living Community

1000 Lely Palms Drive, Naples, FL 34113

Starting at$X,XXX+ monthly
17
17 Photos available
9.7
Review Score
50 reviews

Go see. It gave me deep peace to move in. Everyone cares. Maintenance experienced and work everyday to insure your living is safe and comfortable. All the residents I know are really happy with our home.

Provides: Assisted Living, Independent Living

Looking for a community that offers something for everyone? Look no further then Lely Palms, a ProMedica Senior Living Community. Here you will find affordable, rental choices nestled on 28 scenic acres. Whether you are hoping to simplify your lifestyle by choosing the Full Service Plan or...

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Arden Courts A ProMedica Memory Care Community in Potomac

10718 Potomac Tennis Lane, Potomac, MD 20854

Starting at$X,XXX+ monthly
6
6 Photos available
9.5
Review Score
30 reviews

I would like to thank the staff at Arden Courts for their genuine, compassionate care of my mother. My mother has been there for over 8 years and she has settled in and is very comfortable. The staff...

Provides: Memory Care

Arden Courts of Potomac is a purpose built memory care community, for people living with Alzheimer’s disease and relate dementias.Our community is secure with outdoor courtyards and walking paths. We provide 24/7 care, which includes medication management,assistance with ADL’s, special...

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Arden Courts A ProMedica Memory Care Community in Susquehanna

2625 Ailanthus Lane, Harrisburg, PA 17110

Starting at$X,XXX+ monthly
50
50 Photos available
9.6
Review Score
44 reviews

Everyone from the executive director to the caretakers are very focused on creating a warm and welcoming living environment for the residents. I would recommend Arden Courts in Susquehanna to others.

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Silver Spring

2505 Musgrove Road, Silver Spring, MD 20904

Starting at$X,XXX+ monthly
12
12 Photos available
9.5
Review Score
21 reviews

Recently moved to Arden Court, could not be more pleased! The staff are very attentive to residence & communicate wonderfully to the family I’m updated regularly & have even been offered personal phone...

Provides: Memory Care

Arden Courts of Silver Spring is a unique assisted living community that was built over 25 years ago and was designed exclusively for persons living with Alzheimer's disease and related dementia's. Our community is the second community to be built out of the 50+ Arden’s in the United States. We...

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Arden Courts A ProMedica Memory Care Community in Elk Grove

1940 Nerge Rd, Elk Grove Village, IL 60007

Starting at$X,XXX+ monthly
10
10 Photos available
9.9
Review Score
55 reviews

I am very pleased with the care and attention my mother is receiving at Arden Courts in Elk Grove. I would recommend this facility to others.

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
11
11 Photos available
9.8
Review Score
54 reviews

While there is some turnover with care givers, there always seems to be a veteran caregiver on staff to guide the newer ones. My mom is completely dependent on them for everything, and luckily she still has...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
18
18 Photos available
9.8
Review Score
33 reviews

Plenty of staff. Video made ahead of time to introduce staff to incoming patients/residents. Four small areas with maybe 12-14 residents. Each area has own staff, own dining room, own TV relaxation room, own...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
1
1 Photos available
9.6
Review Score
35 reviews

The care my family member is receiving at Arden Courts is wonderful. The staff understands the needs of a person with dementia. The staff knows the residents and plans activities that they can be involved in...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
37
37 Photos available
9.5
Review Score
11 reviews

For the most part, this has been a good fit for my husband. Only one staff member has given me the cold shoulder. All the other staff are great & the place is clean & smells clean. Showers are occasionally...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

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Starting at$X,XXX+ monthly
14
14 Photos available
9.4
Review Score
22 reviews

The best comment I can make is that the staff at Arden Courts of Largo are WONDERFUL! They are caring and loving and know everyone by name. They also keep loved ones as informed or uninformed as you wish to...

Provides: Memory Care

Arden Courts of Largo opened its doors to families in 1998 and we have been actively helping caregivers and their loved ones with Alzheimer’s or the related dementias ever since. Our administrative staff have over 120 years of combined experience in the healthcare industry. All of this...

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Arden Courts A ProMedica Memory Care Community in Bingham Farms

24005 W 13 Mile Rd, Bingham Farms, MI 48025

Starting at$X,XXX+ monthly
12
12 Photos available
9.4
Review Score
64 reviews

We picked this community because it only focuses on people with memory care issues. I saw there was not an assisted living associated with the facility and I love the fact it only allows people with memory...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Wayne

800 Hamburg Turnpike, Wayne, NJ 07470

Starting at$X,XXX+ monthly
11
11 Photos available
9.4
Review Score
10 reviews

Arden Courts has such a high level of care, support and empathy; they really go above and beyond. The director and head nurse provided me with fantastic advice and support, even before my Mom was a resident....

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
14
14 Photos available
9.4
Review Score
17 reviews

My loved one was previously a resident at Charlotte Stephenson and the experience was great. We were very happy and pleased with the facility and the staff, overall. All of the staff including maintenance,...

Provides: Assisted Living, Memory Care

ProMedica Charlotte Stephenson Manor is a licensed Assisted Living Community that combines the resources of secure housing, personalized services and a continuum of healthcare designed to meet the needs of those who require help with daily living. Older adults who want to preserve the highest...

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Starting at$X,XXX+ monthly
30
30 Photos available
9.3
Review Score
32 reviews

I am so happy with them. They treat their residents like family. All of these types of facilities are soooo expensive but at Arden I feel I am getting exceptional care so that makes the cost palatable.

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
30
30 Photos available
9.3
Review Score
10 reviews

This is a unique community. The care givers are top notch, friendly and caring. They actually learn from the residents and figure out the best care for the individual. My dad hadn't showered in 5 months...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Sterling Heights

11095 E Fourteen Mile Road, Sterling Heights, MI 48312

Starting at$X,XXX+ monthly
8
8 Photos available
9.3
Review Score
51 reviews

My Dad, who had done so much good in the world, became very difficult to care for as his Dementia progressed. I thought there wasn't a place that could handle his wandering and agitation. But thru...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
12
12 Photos available
9.3
Review Score
21 reviews

My father was a difficult frontal dementia case. When we would visit and he was always with people. The talented activity staff could interact with people of different severity levels. The design of the...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
12
12 Photos available
9.3
Review Score
15 reviews

We chose "AC" Farmington after touring 4 facilities with excellent ratings for memory care in the greater Hartford area because: 1) They have great ratings, reviews and specialize in Memory care. 2)The...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Winter Springs

1057 Willa Springs Dr, Winter Springs, FL 32708

Starting at$X,XXX+ monthly
26
26 Photos available
9.3
Review Score
33 reviews

My loved one is currently a resident at Arden Courts Winter Springs and everything has been great for him at this facility so far. The cleanliness and friendliness are great. The staff, care services, food...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
16
16 Photos available
9.3
Review Score
13 reviews

Amazing memory care community . Great team . Had the privilege of visiting a family friend who resides at this community . The team is amazing . It is evident they care about the residents . The Director of...

Provides: Memory Care

For 19 years, Arden Courts – ProMedica Memory Care Community in Annandale is located on Braddock Road. We cater to the special needs of individuals living with Alzheimer’s disease and other related forms of dementia such as Lewy Body, frontotemporal dementia, vascular dementia and Parkinson’s...

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Arden Courts A ProMedica Memory Care Community in King of Prussia

620 W Valley Forge Rd, King of Prussia, PA 19406

Starting at$X,XXX+ monthly
18
18 Photos available
9.2
Review Score
21 reviews

Be respectful and praise the staff, I could never do the job they do. But also if you see something that bothers you don't be shy about asking about it. I would recommend Arden Courts and have already to...

Provides: Memory Care

For over 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and other related dementias. Each community features home like common areas,...

... Read more
Starting at$X,XXX+ monthly
36
36 Photos available
9.2
Review Score
27 reviews

All of my siblings and I were very pleased with the care our mother received. People who work with dementia patients have to love what they do to in order to stay at the job long term, therefore longevity...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

Arden Courts A ProMedica Memory Care Community in Northbrook

3240 Milwaukee Ave, Northbrook, IL 60062

Starting at$X,XXX+ monthly
11
11 Photos available
9.2
Review Score
38 reviews

My mom came to live with us at the beginning of the Covid outbreak and it was so difficult. She needed a sense of safety and community, and that’s what we found at Arden Courts. The transition wasn’t easy,...

Provides: Memory Care

For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...

... Read more

The Village A ProMedica Senior Living Community

215 Huber Village Blvd, Westerville, OH 43081

Starting at$X,XXX+ monthly
2
2 Photos available
9.2
Review Score
28 reviews

We picked this community because of the cost, and breakfast, lunch, and dinner is included in the cost. Also, if you need assisted living it is there. They help with cleaning and keeping the room clean. The...

Provides: Assisted Living, Independent Living

A most distinguished senior living community Welcome to The Village, a distinctive and gracious senior living residence. We are nestled in the charming community of Westerville on the northeast outskirts of Columbus, Ohio. This historic village features a beautifully restored “uptown,” many...

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Viewing 1-25 out of 77 communities

Community videos

View the ProMedica Senior Care lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how ProMedica Senior Care welcomes its residents home.

Arden Courts A ProMedica Memory Care Community in Palos Heights

Take a virtual tour of Arden Courts of Palos Heights in Palos Heights, IL
Take a virtual tour of Arden Courts of Palos Heights, a maintenance-free pet friendly Memory Care community located in Palos Heights, IL. To schedule a live tour, contact a local senior living advisor.

1 min December 22, 2022

Reviews
for ProMedica Senior Care

8.5
Review Score
1,568 reviews

Review Score

1,568 reviews
8.5

Out of 10


5 star

69%

4 star

19%

3 star

7%

2 star

3%

1 star

5%

A Place for Mom has scored ProMedica Senior Care with 8.5 out of 10 using our proprietary review score based on 571 reviews in the last 2 years. Over all time, ProMedica Senior Care has 1,568 reviews with an average "overall experience" of 4.1 out of 5.

Overall Experience
1,072
287
97
41
71
Date Submitted
188
316
571
Reviewer
67
1,148
274
52
Care Received
84
0
62
1,403
19
1-20 of 1568 reviews
Sort by

5.0
Diane - Family/Friend
Memory Care
February 2, 2024
Verified Review
Recommended

My husband was diagnosed with Dementia and this was the perfect facility for his needs. I'm forever grateful for having him there for about seven weeks.


5.0
Alan - Family/Friend
Memory Care
February 1, 2024
Verified Review
Excellent Loving Care for my 90-year-old Mom with Alzheimer's

Arden Courts in Westlake exceeded all of my expectations. I would recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
February 1, 2024
Verified Review
Best in the Area

All of my siblings and I were very pleased with the care our mother received. People who work with dementia patients have to love what they do to in order to stay at the job long term, therefore longevity of the staff is probably the most important criteria in choosing a memory care facility. Arden Courts had the staff with the most longevity - none of the other facilities I toured compared.

Cleanliness

3

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
James - Family/Friend
Memory Care
January 25, 2024
Verified Review
Arden Courts experience

The facility is small and does not have the feeling of an institutional operation. As you get to know staff and residence it becomes more like a family setting. We have a smaller room with a queen size bed, double dresser, two cushion love seat and two side chairs. It does not feel over crowded and is comfortable when we have visitors. Overall it is very nice.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
SUSAN HERMAN
Independent Living
January 22, 2024
Independent living

Placed dad in independent living at the Village. He wasn't to sure about this move. Has been there about 2 1/2 months. He is starting to enjoy his place. Likes he can walk hall ways for exercising and doesn't need to worry about weather. Likes having his meals cooked. Seems to enjoy his meals. Stated sometimes it's a bit cold. Going to start some therapy soon. He does enjoy exercise class. Overall he seems to enjoy it more each day.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
January 22, 2024
Verified Review
Review for The Village A ProMedica Senior Living Community

We picked this community because of the cost, and breakfast, lunch, and dinner is included in the cost. Also, if you need assisted living it is there. They help with cleaning and keeping the room clean. The staff was excellent and very helpful and informative.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
January 19, 2024
Verified Review
Amazing staff

Be respectful and praise the staff, I could never do the job they do. But also if you see something that bothers you don't be shy about asking about it. I would recommend Arden Courts and have already to others.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Barbara B.
Memory Care
January 19, 2024
Caring Team and Happy Residents

I have had a few different experiences with Arden Courts of Bath and each time I am more and more impressed with the care that the entire team provides. The second you walk through the doors you're greeted by kind, smiling faces. Every single person is thoughtful and helpful. They are dog friendly, and even have a couple 4 legged mascots whom the residents love and cherish. Arden Courts of Bath truly feels like home . The staff are eager to help you understand dementia and I never feel like I am a bother when I ask questions to anyone. I couldn't recommend this community more.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
J. E. - Toured community
Memory Care
January 17, 2024
Great Facility for Memory Care

Wow! The dementia program this facility has are the best around. [name removed] the programming director has the best ideas on how to engage all people with dementia with dignity! I look forward to going in and volunteering when visiting my grandmother. [name removed] the director always has time to talk to me about dementia resources. She is the most compassionate and informed leader. [name removed] and [name removed] are the friendliest and kindest people when you walk into the community. I'm so excited they added kittens to the facility. We love watching them play. I love all the places to explore at the facility when spending time with my grandmother!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
January 12, 2024
Verified Review
Recommended

Initially this was a wonderful place. A breath of fresh air after looking at many care facilities. I found assisted living homes treated their memory care wings as an afterthought. Pun intended. Arden Courts was only memory care and just a better place. It was a better attendant to patient ration and more personable. Also, they went the extra step of lightening the burden of the decision to place your family member in the facility. Furniture provided, straight forward cost.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Erin - Family/Friend
Memory Care
January 11, 2024
Verified Review
Review for Arden Courts A ProMedica Memory Care Community in San Antonio

We literally were scrambling for a spot and you guys found them for us and [name removed] the sales rep helped w everything from papers to renting a hospital bed and all of them stayed late to receive us.We picked them because they were able to provide more round the clock supervision as Mom declined and needed it. They offer more medical supervision, and there is an actual RN on site 24/7. Absolutely top of the top.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Industry reviewer
Memory Care
January 11, 2024
Visitor

Great facility

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Jonathan G - Family/Friend
Memory Care
January 10, 2024
A Familiar Place

My father stayed at the Arden Courts location in St Charles from [date removed]. While he was there he received excellent care in a very warm and welcoming environment. When it came time to make a decision regarding the care of my mother, Arden Courts was an easy and familiar choice.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jennifer S - Family/Friend
Memory Care
January 9, 2024
Dad is doing better than I ever imagined

My Dad, who had done so much good in the world, became very difficult to care for as his Dementia progressed. I thought there wasn't a place that could handle his wandering and agitation. But thru attention and care and DNA gene-site testing to get him on the best medication, he is doing AMAZINGLY well. That is all thanks to Arden Courts. They have really nurtured him into a far better place than I could at home. He is happy again. He is happy to see me. He is not in a constant panic anymore. He joins group activities and interacts with people all day. I cannot say enough good things about Arden Courts and the staff there. They are loving and feisty which is such a great combination. The residents are up and around every time I go in. And that is because the staff really reach out and engage with people. Arden Courts has given Dad and I both a new chapter of life which is far more harmonious than the last year has been. For that I am eternally grateful.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Laura C - Family/Friend
Memory Care
January 8, 2024
Very pleased!

Recently moved to Arden Court, could not be more pleased! The staff are very attentive to residence & communicate wonderfully to the family I’m updated regularly & have even been offered personal phone numbers if I have any questions Mom’s transitioned well into the community & I enjoy great peace of mind knowing she’s getting good care, oversight & warm embrace from all the staff! The meals are fantastic! Yummy better than my cooking!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
January 3, 2024
Verified Review
Recommended

I am very pleased with the care and attention my mother is receiving at Arden Courts in Elk Grove. I would recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

No data collected


5.0
Linda - Family/Friend
Memory Care
January 3, 2024
Verified Review
Review for Arden Courts A ProMedica Memory Care Community in South Holland

Arden Courts is total memory care facility. The activities are geared toward memory care. The staff is very hands on and watchful of the residents. The staff is very friendly. I felt that it was a much better fit for my mother.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Nancy Sheffield - Family/Friend
Memory Care
January 1, 2024
Outstanding activities director

My mom has been a resident at Arden Courts for over 5 years. Since admission, her dementia has progressed, and she's presently on hospice. [name removed], the Activities Director, has been phenomenal in helping my mom and the other residents. She truly cares and understands each resident and their strengths, abilities and interests. She constantly has activities planned, and geared towards the interests and abilities of the residents. She involves them in the planning, and designs activities to stimulate and engage all residents. I really appreciate the efforts of [name removed] and her staff. [name removed], one of the nursing aides, is also a phenomenal employee. She also shows interest, understanding and care for each resident. With residents that are continuing to decline because of dementia, this kind of care and compassion is greatly appreciated. My only complaint for this facility is in housekeeping. Rooms are often not adequately cleaned, and I've noticed the urine odor often.

Cleanliness

3

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
tom s - Family/Friend
Memory Care
December 30, 2023
Outstanding leadership, staff and facility

We chose "AC" Farmington after touring 4 facilities with excellent ratings for memory care in the greater Hartford area because: 1) They have great ratings, reviews and specialize in Memory care. 2)The facility's family-oriented & resident accessibility, happy faces and socialization by residents & staff alike, design, size, private rooms/ensuite baths, highly trained & caring staff, comprehensive activities, well maintained building & extensive grounds really stood out. 3) parent company Promedica resources and non-profit focus upon residents not profits. From her first day, the well conceived assimilation process through 5+ months of caring professional staff, medical supervision, excellent food, great activities, excellent maintenance/cleanliness and extensive social engagement have lifted our loved one's spirits and rebuilt declining skills and self esteem. We are welcomed by name every week and encouraged to participate in daily activities. Very pleased and thankful.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kelly - Family/Friend
Memory Care
December 29, 2023
A home-like experience

My great-aunt lived here for several years. It was always clean and smelled nice. The staff was warm and caring and quick to respond to questions and they really understand dementia. I recommend this place to anyone that needs memory care.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


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