Palace At Kendall

[Name removed], we checked out like 10 different places before we chose to put my mother in the Palace. I can't thank them enough for the care they provided to my mother. Everyone there knew her name and were always pleasant when me or any of my family members showed up to visit or dine with my mother. I felt she was always clean and up and about during the day, not just sitting in her room watching TV. I always had a enjoyable experience when I visited and will truly miss seeing the staff they became part of my family over the past 3 years.

I have seen a few places for Seniors throughout South Florida in Dade, Broward and Palm Beach Counties, and I was extremely impressed with The Palace Suites. It looks from the outside like a fancy condominium. Inside is also fancy and extremely clean. All the staff had smiling faces and the residents looked like they were having a great time listening to an entertainer at the piano. I would recommend The Palace Suites to anyone over 55, even if they had to move to Miami from another county. It's very impressive.

We were the exact people who did not want to put our mother in a facility such as the Palace but it has been a smooth transition. The staff go above and beyond all the time. Now that we know that our mother is safe no matter what happens with the tropical weather we are relieved. Keep up the good work.

The Palace Renaissance is a great value based upon the quality of the guest rooms, meals, activities and the care given to the residents' hygiene, social and medical needs. Since the Renaissance has slowly evolved into a memory care facility, the design of the common areas needs to be modernized and adapted to current standards for such facilities. Overall the Renaissance has been a blessing for our father.

I am very happy with the service provided by the Palace staff, they respond very quickly to any questions or requests we may have. My father is always well groomed, clean, and well fed.

Wonderful, Safe and Amazing Activities for Seniors!....Staff is full of positive energy and a willingness to always please!

Mom is a recent resident of The Palace. I was very nervous about her moving out of her home after 50 years. But after researching lots of options, my sister and I knew the Palace was the right fit, offering mom social activities, a beautiful property and caring staff. We are now 3 weeks into her stay and we are so happy. The staff has been truly amazing, ensuring mom is comfortable and following up all our questions and concerns. The communication has also been excellent ensuring everyone is on the same page. The food is so delicious. Won’t be surprised if mom gains a few pounds. I would highly recommend the Palace!

Some of the staff, CNAs are excellent and treat the family member like their own family. Others you can tell are just there to do the minimum and get their check. Food has gone way down as have the daily activities. Nursing staff is wonderful and the activity people too. The waiters and waitresses, concierge are fantastic.

Palace Renaissance feels /looks/smells more like a somewhat old fashioned beautiful hotel, always clean. Staff very well trained, friendly smiling, caring, & efficient in their work. Management is excellent, always responsive to residents and their families. Food is good. Medical care always available. Entertainment and daily activities are constant with innovative ideas implemented every so often to improve services and prevent routinization. Overall this is an excellent institution for those who can afford it.

My Mother has lived there for a little over 2 years. The attention & service she has received from the staff is amazing! They truly care for their residents. The events that they put on are top notch! The food that the Chef prepares is incredible. [Removed]... I can go on and on. The entire staff are all amazing. The girls at the front desk are the sweetest and always incredibly helpful. We are thrilled that above everything else, my Mother is happy. She has made so many new friends, plays blackjack, bingo, dominoes..... She's so happy, living in a beautiful Palace, surrounded by wonderful caring people.

My mother has lived at The Palace for over three years and the service and care are above and beyond. The owners are hands-on and the management is top notch. Great place.

Well my experience visiting the Palace was horrible. The personal seem to have no experience at all. This facility claims their safe and secure. When I eyewitness these so-called professionals mistreat residents. I witness a caregiver/aide. Leave a resident unattended for about 15 minutes. While the caregiver/aide goes have a conversation with a co-worker. That's wasn't even the worst part. During the tour I witness administration employee. Refer to a resident as a [Removed]. From that point on I knew wasn't going allow my love one to stay there or cared what amenities they offer. I wanted to get my love out of there as fast as possible. I was very disappointed. I had spent months researching for a decent place for my loved one. That's when I found the Palace. Seeing that its has many different locations. And its owners who are well-known in the community. To see how they treat residents or potential residence. I wouldn't recommend anyone to have their loved ones stay or associate themselves with the Palace.

We are happy with this community for the good The staff are friendly. The staff are warm and pay close attention. to the residents needs. She is happy with the meals and the variety. She is offered activities with the other residernt.We would recommend other familes to this nice community with great care.

The staff has been great to mom. They are great in there touch to detail. They also keep everything clean and neat. They really go out of there way to make sure that the residents are comfortable. We like that they have happy hour for the residents. The food has been phenomenal. They offer more than any other place we have been to. We just wish that there weren't so many clicks in the community it makes it hard for mom to be able to fit in.

You could not ask for a better place to put your love ones.

Nothing else to compare with, but very satisfied

Everything is going great. She likes the food. She loves the swimming pool and physical therapy. I really have no complaints at all, at this point. So far it's going very well, and I would rate them highly.

Experienced both Royal and Renaissance. We are greatful to everyone at the Palace. Management is readily available, staff always friendly. Care, events, are the best.

My father will be 90 this year. I am convinced that he would not have seen this birthday without the gentle caring and love he receives by ALL of the staff. As with many, he put up quite the fight about moving in, but very shortly he verbalized that he shouldn't have waited so long and how everyone at The Palace made him feel so welcomed and special.

My Mom has been at the Palace Royale in Kendall for 3 years. The staff is very caring, the administration responsive and my Mom enjoys the food. I love the "Family" days and events where we can all be with her at "her place"! My Mom is 99!