Oakwood Residence

What our family likes the most about the Oakwood Residence community is the staff and the other residents. All of them are very friendly and always do a good job trying to get our loved one involved in different things. Based on the experience we have had so far we would recommend this community to others.

Oakwood Residence community are actually a 10 and is taking good care of my mother. [name removed] is awesome. Based on the experience we have had so far with Oakwood Residence, we would absolutely recommend this community to other families who are looking for a place for their loved ones.

Thoughtful and considerate care for most employees. Well planned activites.

The facility is operated by Hasidic Jews and looks outdated from the inside that includes the lobbies and residents rooms. There is also a foul odor that comes from the old plumbing from the sinks and toilets. The ceiliong lights are too bright and the facility itself doesn't look appealing.The conservative Jewish Administrator puts his religion and principals before the needs of the residents and is hardly available when you need to speak to him since he takes off on Jewish and non-Jewish holidays and is prohibited from working on his Sabbath. The Directors and he are supposed to work Monday through Friday and be on call most of time in the event of emergencies however that doesn't happen because there is nobody from the administration that is available after 5 pm nor on weekends except for the nursing staff which I consider lax and nonchalant.

The place had a funky odor.

We didn't care for this community very much. Walking around you could not help but notice that everything was dated from the lobby to the resident's rooms nothing had been replaced in quite awhile. The only area that didn't give me a true nursing home feel was the dining area and that is setup like a restaurant. My aunt would have had to share a room and a bathroom in order for this community to fit within her budget and that was not going to work. However, the staff was friendly and helpful.

I have placed my mother-in-law in Oakwood residence. she is 91 years old and her son just passed away and I thought she needed to be around people her own age. she has not changed at all in the three weeks she has been there. I was hoping she would get involved but she just sits in her room. maybe time will change all so I am waiting.

Dad seems very happy and so am I. Thanks Oakwood for being there for us.

Oakwood Residence is a nice place! The staff is very kind. Oakwood gives my loved one everything that he needs. I would highly recommend this facility!

I did not like the parking arrangements. The environment did not appeal to me. The staff was very helpful, friendly, and interacted well with the residents.

My father is currently residing in the only independent living studio apartment at Oakwood Residence and it has worked out quite well. The apartment is a perfect size and my Dad enjoys 3 meals/day + snacks, and has participated in several of the activities offered to the residents. The staff are incredibly friendly and helpful, and my Dad's transition has been practically seamless.

I found Oakwood Residence to be a nice friendly clean place. The director, Sandra, was delightful to work with. Very personable. We went for a tour of all the amenities. Every staff member that we encountered seemed to be pleasant and happy in their work. We stayed for lunch and had a lovely meal served by a nice attentive server. Everyone was so friendly. We are looking forward to our mother moving in in the very near future.

This was the first Residence we visited and we liked everything about it. We spoke to a few residents who have lived there for years and enjoyed living there. The staff were friendly, knowledgeable and interacted with the residents. There were many activities and outside trips available. Mom needs minimal assistance with bathing/showering, walking and meds. She walks around with a walker, but for short distances at a time and never had the need to use a wheelchair nor knows how to use one. This was the only reason she would not be able to live there. Not only for safety reasons, she also needed to be able to get herself to the dining room for meals.

It has been a very good experience with Oakwood Residence. Any time I have had any issues or questions about anything they have always been addressed quickly and efficiently. They are very friendly good people. My mom is very happy there, and that is what matters with me.

Clean and friendly employees. Spoke with some of the residents and are happy there.

This is the place where my grandfather was when it was called Ashton Hall. He had horrible care there. My mother and I had to alternate to be there 16 hours a day to care for him ourselves. It was terrible then and still has a terrible reputation in the medical community. I recently witnessed a patient from there being dropped off at the eye doctor's. He had no nurse or aid with him, no chart or medical records, was almost blind, had a shuffling, unsteady gait, clothes looked dirty and pants were falling off of him with no belt. He was trying very hard to hold his pants up with one hand and use the other hand to steady himself by holding onto objects. He was left alone to fend for himself in the waiting room. It was awful to witness. They actually were about to send my grandfather to the hospital without any notes or attendent when my husband and I came to visit. We went to the hospital with my grandfather or he would not have known what was going on or why he was there. He was prone to fall and needed an attendent with him. It is not and will never be on my list of opitions.