Oakmont of San Jose

I give Oakmont a 5 for all the categories that are listed. I could not have asked for a better place or better staff. This was a dream place for Mom. We would absolutely recommend this community to other families based on the experience we have had so far.

Oakmont SJ provided wonderful care to our Mom in her years there. A place like this is only as good as the people they employ and we found the Oakmont SJ staff kind and compassionate. During our search, a senior placement consultant had advised us no place is perfect but what you want is a competent team of people who care and will work with you to resolve what inevitable issues do arise. And that is exactly what we found with the Oakmont SJ team [names removed]. Mom's granddaughter said “Bless people like [name removed]. There are no words to describe how full my heart is seeing my grandma have so much fun.” When Mom moved to memory care, [name removed] worked very closely with us to ensure that this move was as smooth and seamless as possible. And [name removed]'s care staff is especially good. And we are grateful we found a fantastic team who made the last years of moms life so much more fulfilled, healthier, and happier and we are grateful.

My mom lived at Oakmont San Jose for five years. After being at three other memory care facilities [name removed], OSJ was the perfect solution, and where she lived out her final days. My mom was accustomed to high-end hotels and a glamorous life, with excellent customer service and care. We found OSJ to be the perfect fit for high-cognitive seniors. It was so wonderful to visit her as she was engaged in activities or sitting on the beautiful patio having lunch. The current head nurse [name removed] and memory care director [name removed] are the best in the biz and were the only team to regularly keep in touch with me as her only child and POA. While the leadership changed many times over the course of her residency, the care staff was consistent, and my mom felt safe in her lovely private room. OSJ also welcomed and collaborated well with my mom's physical therapists, external caregivers, end-of-life doulas, and hospice.

Mom has been at Oakmont since they opened 7 years ago. The staff are so caring and loving and treat mom like family! It has been a wonderful experience for her and our family. She lived alone in her own home after my father died for years, but she was so socially isolated. At Oakmont she has made so many friends among both residents and staff, it has really enriched her life in her waning years, and we are so grateful for all Oakmont has done for her and our family.

The staff has been very proactive in helping my loved one maintain her mobility. The facility itself has a lovely setting and many great amenities to offer for the residents. The activities director is wonderful, but lack of drivers means excursions haven't happened. I would recommend Oakmont of San Jose to those looking.

Our family had an in person tour with Oakmont of San Jose and we liked the location of this community better then another we toured. This tour experience was fantastic, but was not going to be the best fit due to our loved ones condition and it had many more amenities that our loved one just wouldn't be able to take advantage of.

Oakmont is great. We had problems initially getting the invoicing process all set up, but that has been resolved. She seems to enjoy living here and has made a lot of new friends. She is getting the attention that she needs. In general we are pleased with Oakmont of San Jose.

Our family had an in person tour and it was a nice tour but it just seemed way to enthusiastic and gave off a weird vibe something just seemed off.

This has been a great experience. They offer a tremendous community for difficult circumstances. The community is very homey, modern, safe, and clean. The environment is very predictable for memory care residents. The staff are very friendly, attentive, and accommodating to the resident's needs. The staff makes sure that the residents don't have to fit into their systems. They truly care for the residents. The staff communication with the family is excellent.

They messed up on my mom's medication. The head nurse told us they over charged us in a meeting we had with her. Then said she never told us that. My mother had a good experience there, but it was a hassle on day one. Very disorganized. They never told us what we were responsible for. They lost most of my mom's towels. Everyday it was something that we had to deal with. The executive director was suppose to meet with us, but went on vacation and when he returned he either quit or was fired. But there wasn't anyone else to take his place.

Oakmont of San Jose is a wonderful community and the communication is mostly good. Sometimes there are lapses in communication, but they are still very good to work with. They're taking good care of mom and she's treated with dignity. Communication is provided via phone call for special concerns, and through email for facility wide information. For example: there was a Covid outbreak on the assisted living side, but not in the memory care unit; so some things were altered within the community. The overall director left, and they sent out an email regarding that as well. Some of their activities include exercise with music, bingo, family feud-like games, movies, walks, and musical guests who come in and entertain the residents. Memory care is totally separate and is located on the first floor, behind locked doors. You can came come in, but cant come out unless you are let out. They do have some wanderers, so that extra security is a good thing. There's around 30 memory care residents (give or take), and they have a good staff to resident ratio. Overall I would absolutely recommend Oakmont of San Jose to others.

This community was very nice this was a close second for me. I liked what they had to say and what all I saw at this community.

This tour was good, we were referred by someone we knew that was close with the tour guide. This community was fine but there was no outdoor courtyard. This was one of the first places we toured for our loved one.

This was a nice community just not as nice of a building as we were looking for. The leadership was great and the tours were awesome this just did not work out for my loved one.

The meals overall are pretty good and when we speak to our parents they seem to really enjoy the activities they have going on. The community is very clean, they like the location and for them the value for cost is worth it.

I have to admit 5 years ago I was drawn to Oakmont by the gorgeous facility, with its beautiful courtyard, high ceilings with huge windows and bathrooms designed for senior with roll in showers, beautiful dining facility with gourmet meals. But after 5 years what has kept us here is the people, both residents and staff. The community size is ideal— small enough that the residents are not only neighbors, but friends. Moms caregivers are just the most wonderful caring people that know and treat her like family. The dining room servers are just amazing, not only serve food, but companionship, and watch out for the residents. The activity director is just wonderful, caring, engaging, knows how to work with seniors. The Healthcare director is really outstanding (I’m a healthcare professional) and the Executive Director really knows every job in senior care first hand and has made outstanding hires. I couldn’t be happier with my choice for senior care for my 91 year old mother!

This organization offers the tops in innovative senior care in terms of care services, encouraging community connections, social activities and entertainment. The staff works together to make sure that the seniors are responsive, involved, and are enjoying a life of exceptional quality. The food is 5-star, as are the care services, activities, and entertainment offerings. The grounds offer outdoor spaces to gather and enjoy.

My mother lives here. For over two months she has had no access to a working dryer. For the very high rent paid at Oakmont surely they can provide working appliances.

The community is kept very clean, it would be a 10 plus. We were able to eat a meal there with our loved one, it was a oven made pizza and it was very good. Speaking with other residents they also seem to enjoy the food. They are trying their best to do different activities like cooking demonstrations so the residents can bake. they have music activities, and we do know they keep them very busy especially in the memory care unit. They also coordinate very well with the hospice team, they are incredible and anytime we have questions they get answered. Every time we see our loved one she looks great, they are taking good care of her and even though it was very expensive we can walk away knowing the money is being put to good use.

[Name removed] helped me and was very helpful and informative. Price was high. Facility was nice.