North Scottsdale Retreat

I can’t say enough good things about the care staff at Valencia. They were the second out of six homes we toured and we chose them because of [name removed]. There was something really special about [name removed] and how she spoke to and engaged with my mom that won me over. The home of course was nice much like the others that we saw however, it was the care staff that made all the difference. [names removed] took really good care of my parents. As if they were their grandparents. Valencia is a beautiful home in a custom neighborhood with an enormous backyard. Lots of events and activities for them to do. But it was the staff that made it all worth it for us. They truly treated my parents like family. And I cannot thank them enough for their kindness and generosity.

[name removed] (manager) does a wonderful job and goes above and beyond for all residents by making sure they are all taken care of. This facility displays commitment, dedication, and truly cares. Definitely 5 Stars all around!

My family members used to live in a large assisted living facility, which we didn't have the best experience with. That was, until we found North Scottsdale Retreat. The difference is just astounding. The staff-resident ratio makes for more personalized care and better communication. Jessica is absolutely amazing! She works non-stop (I have received emails with updates at both 4am and 10pm from her). She not only cares for all her residents, but is on top of everything!!

The atmosphere is homie the caregivers are friendly everyone is well cared for happy welfare this is a lovely place for a loved one. Every time I am at this lovely home I am greeted with kindness and friendliness and it puts a smile on my face to see my elderly well cared for.

I looked at a lot of facilities and homes before I chose this one. The care and love they show my father is everything I could have hoped for, and more! The manager, [name removed], always is available via text or a phone call and very much makes the house feel like everyone is part of a big family!

My mother loves this place. I love the way they treat it like one big family they really make you feel included in everything it was hard, putting her in a home, but seeing how well she is doing at the retreat Im so happy I did so.

The North Scottsdale Retreat's staff and Manager has really made something that was so difficult to wade through while feeling at a loss for my dad since his memory has been slipping. I wanted to be his caregiver and learned from the experience and insight while my dad is at this home that I can relax and trust that he is being well cared for making my days with him far more enjoyable. I cannot express what a productive and experienced group of people have done in understanding and doing such a great job not only with my dad's needs but our family's needs at the same time.

Since day one this place has been nothing but an inspiration for success for both Residents and employees I just want to say thank you for all your hospitality and being very understanding of any situation our daily lives throw at us

I just want to thank North Scottsdale retreat for their amazing care. They have give our grandma since she’s been there. The stuff is amazing. We see how they are with all the residents they treat them all like family Every time we go to visit it’s clean all the residents are up and dressed. You can tell they really care about their job and just how they run their house. It’s so amazing you could tell the residence really love it there and the staff have said it’s more than a job to them It’s like family and when you are there, you can tell it’s about family and not just a job to them all the staff there are amazing there isn’t even one to name out more than the other. They’re all just s.o amazing loving and caring. I would let people know about North Scottsdale. Their manager. [name removed] is amazing. I just want to say thank you to [name removed] and all her staff for being so amazing with their job. If I could give more than five stars, I would.

North Scottsdsle Retreat - is a very clean, warm, loving home. The staff are all very caring from the Manager-[name removed] to all of the caregivers. Everyone works very hard to meet all of the residents needs and requests. I highly recommend [name removed] to anyone looking to place their loved one in North Scottsdale.

There have been a lot of changes over the last 6 months and I have to say I was worried at first but with my dads dementia being as severe as it is I had to just wait things out. I have to give credit where credit is due. The Manager [name removed] has made a lot of promises from day one and has not let us down. The home has had turn over which was to be expected but the communication she gives is the best one could hope for. The caregivers that are there have been consistent for the most part now for a while and they know my dad really well. I am so happy with the whole group and couldnt of asked for anything more. So happy with the positive changes. It couldve been a nightmare.

Probably the hardest decision I have ever made was to place my dad in assisted living. The team at NSR now is a refreshing change. Caring, involved and good at what I imagine is a very difficult job. As the family member I really appreciate the care and communication I and my dad receive. Thanks to [name removed] and her team.

I have the pleasure of frequenting this North Scottsdale care home nearly every week due to my job responsibilities. Upon stepping into this home, there is a sense of comfort and coziness, not only from the home itself but also from the warmth of the staff . The home is clean and tidy, and the residents are well taken care of and appear to have a very trusting and caring relationship with the staff. I highly recommend this residential care home and would certainly encourage those looking for this type of care for their loved one(s) to take a tour and to meet the wonderful staff and residents of North Scottsdale Retreat.

I recently met [name removed] the manager and her team on a recent visit to see a friend who lives at the Retreat. [name removed], [name removed] and 2 other staff members were very helpful and do a wonderful job taking care of my friend. I will definitely look at this place if I need help in the future.

I would tell others that the staff is phenomenal, loving, and caring. They are just as concerned about the families as they are for the residents. Due to health conditions we requested some restrictions and dietary changes. We ended up having to bring our own diabetic materials down for them to use. They are perfect for those who just needs an eye to watch out for them. They are lacking in the additional medical care needed.

During covid the activities were amazing. They planted raised gardens made birdhouses and did a lot of outside activities. They provided a family-like atmosphere, they were warm understanding, and very friendly I would absolutely recommend this community to others

The caregivers at North Scottsdale Retreat cared for our mother with kindness, compassion, professional expertise and thoughtfulness. They went above and beyond their "job" and treated her as one of their own. We are so grateful and appreciative of their work.

We think they took on a little more with our loved one then what they had equipped and ready. He was diabetic and they didn't have the dietary restrictions they should of had. When we got there he was still walking in a walker, and within two days he was in a wheel chair and was wheel chaired bound the rest of the time. From a nursing stand point he went downhill so fast. It was a lovely and beautiful place, we just thought he could of used a little more care. The staff was so loving, and wonderful towards our family.

My mother just moved in to North Scottsdale Retreat, and we are very pleased with the staff's efforts to learn about her needs and preferences. The manager is responsive, and caregivers have been patiently assisting her - and her family - to adjust to this very new experience. I appreciate that caregivers encourage her to be out of her room and around others so she is not isolated. We look forward to the Retreat community becoming a part of our family.

My dad has been a resident of North Scottsdale Retreat For the past two years and prior to that used the same company for in home nursing. The compassion and care he receives is beyond 5 stars!! The staff has become family to him especially in this uncertain time. The caregivers have done an exceptional job in keeping the residents safe and healthy during this time. Thank you for the care you’ve given him.