Montage Hills

My mom has been fighting cancer and with her treatments she has been struggling with getting to appointments and making her own food at night. We decided to get her some help. Montage Hills sales manager Sydney was contacted by A Place For Mom. [name removed] got us on a tour the next day. Found two choices within my mom’s price range!! Was able to evaluate my mom right away!!! They found her a room to stay in until her perm I ate room was available!!! Allowed my sister and I time to move her into her new room and downsize with no stress and worries about mom’s care!!! Took my mom to her cancer treatment, picked her up, brought her her dinner to her room!!! Everything was easy and stress free!!! Because of their great care my mom has transitioned easily and is already feeling more at home!!! [name removed] is amazing!!!?????? The entire team has a medical plan to help my mom with nutrition, pain management, cancer drugs and my mom doesn’t have to worrie about anything!!! THE BEST EXPERIENCE!!!

I have been very satisfied living here for the last 2 years.

Great aides, good food, clean. Great activities.

Pleasant experience and glad to be here.

The activities are well rounded for all physical abilities. The staff is friendly, knowledgeable, and patient. The dining room offers soup daily and a vast variety of daily specials. They also have a menu for people who just want a cheeseburger! There are at least 5 activities every day which makes for an active, exciting community.

I am very happy living here for 4 years. The activities are wonderful and very enjoyable. The menu variety is very good and delicious. The care service is very good and dependable. The staff is very friendly and easily approachable. Best value!

I like living here because it's a safe community & I like the food!

I definitely would recommend this facility. It's a very nice place. The food is great, I've actually had lunch with my dad several times. The kitchen staff are all so nice and accommodating, you actually feel like you're in a restaurant getting great service. [Name removed] is probably one of the nicest employees there, if you can't get something done ask [Name removed]. She'll get it done right away, she's on the ball. The residents are all very nice. Our family feels very relieved to know that our dad is in a safe place and is fed very well and well taken care of.

Rooms are okay. Nurses are good. The rest of the care is spotty. No one helped my mother brush her teeth and spills could stay around for a day before they were cleaned up. My mother was supposed to get a supplement with each meal, but if I didn't ask for it, she didn't get it. The food was atrocious, big ugly piles of unidentifiable meat and mashed potatoes with yellow gravy. When I complained about the food, the dietician said she "stands by the five star reviews" they've gotten. That's one of the reasons I'm writing this review. The main problem is the director. He was defensive and mean when comments and questions were raised about my mother's care. When I raised concerns, he never answered but kept calling me Ma'am and said we needed to get on the same page. He told me I wasn't a nurse and shouldn't be giving my opinions. (My mom was dehydrated and I asked that she get fluids.) He told me I was in danger of losing my visiting privileges.

They've been great. There have been just a couple little things here and there. For instance, we wish his bathroom was kept a little cleaner. But it's been great overall. They provided us with a lot of patience and support at the beginning of the transition. The staff is definitely still there for us and responsive. We just don't need them at that same level anymore. But If we do need something, they're always happy to step in and help. The food is good. He's warming up to the activities and enjoying what he does take part in. And they're good at encouraging him to participate.

Very friendly. Residents seem happy and engaged. Nice outdoor spaces for the to walk and relax in. Nice MC area.

It has gone through some change in ownership in the last year. It has been an adjustment for the families and residents. The nursing staff is pretty good to deal with concerns and questions over my loved one. I wish they could be more communicative.

First impression of Montage Hills was good, they have a nice court yard. This community offers a variety of room sizes to choose from, and we would recommend this community to a family or friend, .

Very helpful staff. They put in extra effort, especially in these difficult times. Because of the corona lockdown of visitors, I had to rate activities on what I saw on the tour prior to shutdown, and not on personal experience. The facilities are very nice, and at a good price.

Excellent first impression! Friendly professional.

Left message for [name removed].

I've never felt compelled to write a review before, but after what I've experienced here lately I had to let everyone know how amazing their staff is. My Mom feels so loved and cared for here. She lived at three other communities and was very unhappy with the level of service. At Brookdale Denver she feels her voice is heard, and most importantly safe. Highly recommended.

Nice home, clean, good people. Pricing better than Lincoln Meadows by a long shot. Base pricing is very important because I can see mom needing extra care on a number of things, if not now, in the near future. Those extra costs will add up very quickly.

We are likely to choose this facility for a number of reasons. It is warm, homey, friendly and our family member will likely enjoy the residents at this facility. It is located in a quiet, peaceful area which he will also appreciate.

This is not a community you want to send anyone to who you love. The community is simply riddled with so many problems that management choses to ignore. These issues include: Months of residents using the backup elevator because the passenger elevator has been out of order for months; The community's ED resigned or was fired 2 months ago leaving a ship sailing without direction; Both kitchens in skilled nursing and the assisted living are infested with roaches for a year; There is no full-time community van. The driver who served the community for years was questionably fired and transportation is sporadic at best; Assisted living laundry services are sporadic as there are only 2 working washing machines, etc. This is a sad place for anyone to call home!