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My mom found the residents quite friendly during our initial walk through which ultimately is what made her choose Madison House. The staff are all fabulous. They get to know the residents very quickly making the transition easy.... Read more
Explore the wonders of a carefree retirement at Madison House. The expansive retirement community offers comfort and luxury in one place. Conveniently located near several parks, beaches, and entertainment options, residents can easily access all their favorite spots in the city. The local medical campus is also directly across the street, enabling easy access to health care.
Madison House is a proud member of Koelsch Senior Communities. With over 60 years of experience in the retirement industry, they have learned to provide the comprehensive care each individual deserves. This charming community offers independent living and assisted living options. If a resident’s care needs increase, the various options allow for an easy transition. Madison House is committed to helping each resident lead a worry-free, purposeful life.
The Madison House staff understands the importance of independence, so they enable residents to set boundaries when it comes to their care. Independent living and assisted living options both accommodate residents by providing assistance with daily living activities, medication, and other personal care needs.
The community offers several shared spaces, so residents can gather or relax. Residents can enjoy three, chef-prepared meals in the elegant dining areas, or play an exciting board...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Review Score
32 reviewsOut of 10
5 star
72%
4 star
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3 star
7%
2 star
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A Place for Mom has scored Madison House with 9.2 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Madison House has 32 reviews with an average "overall experience" of 4.6 out of 5.
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My mom found the residents quite friendly during our initial walk through which ultimately is what made her choose Madison House. The staff are all fabulous. They get to know the residents very quickly making the transition easy.
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Response from Madison House
December 9, 2023Thank you for your wonderful review of Madison House!
We have met many residents who encourage building friendships with each other. They invite Grandma and her family to activities. They sit down at her table for breakfast to have a conversation. The staff strives for a culture of positive attitude. Even as a family member who visits probably far too often the residents and staff treat me as a friend. Oh, for one specific example of how the staff and residents react to feedback. We read the rulebook about dining room, etiquette for family and friends. The rules have shifted due to Covid. Since we are new, we were trying to find out what the rules are and found out you sit in a specific area and the guest of a resident can pay the front desk or charge meals to the room. When we tried to follow the procedure, some of the staff are new, they were unaware and management took it as a training opportunity. As a guest, we were treated with respect and kindness. It didn't feel awkward. I appreciate the open communication. We've had some challenges in learning how to communicate with the staff, it hasn't been anything serious, just miscommunication and us not remembering or understanding scope of job duties. The staff and us have always figured out a way to understand each other. It allows us experience of growing together with the Madison House community. And just recently the staff showed their capabilities. I desire to obtain a nice photo of my grandma; since Covid we don't have any really good pictures you know. So I asked [name removed] there if they do a picture day. Well, [name removed] asked [name removed] the activities director to create a picture day and they already have it on the schedule. This way residents can all have a nice photo of themselves to either pass out for family or display in their unit.
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Response from Madison House
September 16, 2023Thank you for this wonderful review of Madison House, Carlene. We are deeply grateful that you took the time to leave us such a detailed review to let us know how we are doing. We appreciate your thoughts about how we can learn and grow together to communicate even better! Thank you so very much for giving us opportunities to learn and grow. Please don't hesitate to reach out with any additional questions!
My loved one liked the food. As far as activities, they need to keep staff retention. The nursing care also needs to improve. They lost a lot of staff members. The in-house therapy was really good. My advice to other families, looking to place their loved one here, is to show up and pay attention. As a family member go several times a week, to check on your loved one.
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Response from Madison House
February 8, 2023KD, Thank you for sharing your candid review of Madison House Independent and Assisted Living Community. Our team appreciates your compliments and feedback as it will help our community improve and continue to provide the best living experiences anywhere for our residents. Thank you again.
Madison House is a great community. It's charm is warm and inviting. Care staff and servers are amazing. My moms housekeeper is great. The leadership truly cares and exceeds expectations.
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Response from Madison House
February 8, 2023Julie W, Your comments and compliments truly made our day. At Madison House, we aim to offer the best of Distinctive Assisted Living and receiving your 'seal-of-approval means everything to us. Thank you for taking the time to share how our community and staff impressed you. It means a lot to us.
This communities location was far out and there was nothing like shopping or anything close. This community was more good for scenic views and it was more expensive.
Response from Madison House
February 8, 2023Laura L, Thanks so much for the positive review about your short time with us! At Madison House, we strive to 'create happiness by providing the finest living experience anywhere.' While we are very fortunate to be surrounded by beautiful scenic views that many of our residents enjoy, we are also right up the street from the Totem Lake Mall! If we can assist you in any other way or answer additional questions you may have, please always feel welcome to reach out to us!
Madison House is a beautiful facility that seemed to be very well run. It just did not check all of our boxes. It was too big for my friend, we were looking for something smaller and more personal.
Response from Madison House
March 2, 2022Thanks so much for the positive review about your short time with us! At Madison House, we strive to 'create happiness by providing the finest living experience anywhere.' Your compliments are a gift to our staff and our community. If we can assist you in any other way or answer additional questions you may have, please always feel welcome to reach out to us!
Within hours of moving into the community my dad needed medical care as he got very sick. In hindsight he had been fighting off pneumonia for a few weeks. My mom pulled the emergency cord and in a minute or two several staff members came to their apartment including one of the RNs. He is still having medical struggles and the staff is superb!
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Response from Madison House
November 29, 2021Maria A., Thank you for your glowing review of Madison House and for trusting us with the care of your father. Our residents' care is always our top priority, and we're delighted to know that we could give you that ease of mind. Receiving your 'seal-of-approval means everything to us. Thank you for taking the time to share how our community's team members impressed you. It means a lot to us. Thank you!
Apartments are old and tired looking with old appliances that no longer work well. Air conditioner and heaters old and noisy. Pool out of commission and likely will not be repaired and reopened. The Bistro has been closed and also not likely to be reopened. Hall carpets dirty and worn. Apartment maintenance needs can take days before addressed. They constantly run out of dinner menu options and deserts. NOT the luxury living they advertise.
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Response from Madison House
October 29, 2021Ev B, Thank you for taking the time to share your candid feedback on Madison House Independent & Assisted Living Community. We take all reviews seriously and value your input. We are saddened to hear about your loved one's experience with our community, as it does not reflect our common purpose to 'create happiness by providing the finest living experience anywhere.' If you are comfortable, please reach out to our community at (425) 821-8210, as we would like to discuss your concerns further to improve our community and continue to uphold our Core Values. - Smitty Wiley, Executive Director
My Mom has been at Madison House for almost 3 yrs. She wishes she had come sooner. She truly loves the amazing and interesting residents that she has come to know. Once after being in the hospital and rehab for over 2 months she couldn’t wait to return “home” to MH. During this virus quarantine we are all grateful for the extra care that MH provides. Unlike being in her former home, she sees care givers at least 6 times a day! She feels comfortable and well taken cared of. Kudos to all the staff and support team at Madison House! It’s the best decision we ever made.
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Response from Madison House
May 14, 2020Annie, Thank you so much for taking the time to share your positive experience at Madison House. We strive to create the most loving and nurturing community we can—a true home to our residents—and your appreciation means everything to us. Your comments and compliments are a gift to our staff, and to our community. Thank you! - Jeni Kuhnly, Executive Director
[Name removed] was very enthusiastic and helpful. She followed up after our tour. It wasn't the right option for my mother.
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Response from Madison House
October 2, 2019Your comments and compliments truly made our day. At Madison House, we aim to offer the best of assisted living and luxurious independent living, and receiving your ‘seal-of-approval’ means everything to us. Thank you for taking the time to share how Madison House community impressed you, it means a lot to us. Thank You! - Jeni Kuhnly, Executive Director
Great place for meetings and lunch. Attended AAA driving classes and monthly retired teachers meetings/lunch. Everyone is friendly and helpful. Convenient location for retirement living and competitive pricing!
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Response from Madison House
October 2, 2019Carolyn, Thank you so much for the kind words! At Madison House, our resident's happiness is our top priority, and we are so happy we met your standards. Our goal is not only to meet your standards, but to exceed them, and we are excited to incorporate your feedback to continually raise the bar in senior living. Thank You! -Jeni Kuhnly, Executive Director
I love Madison House! The staff is wonderful and people that live here are very friendly and warm!
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Response from Madison House
October 3, 2019Your comments and compliments truly made our day. At Madison House, we aim to offer the best of assisted living and luxurious independent living, and receiving your ‘seal-of-approval’ means everything to us. Thank you for taking the time to share how Madison House Community impressed you, it means a lot to us. Thank You! - Jeni Kuhnly, Executive Director
I feel that staff treats my mom the way they would want someone to treat their parents. Now if they could get the pool open....
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Response from Madison House
October 2, 2019Thank you so much for the kind words! At Madison House, our resident's happiness is our top priority, and we are so happy we met your standards. Our goal is not only to meet your standards, but to exceed them, and we are excited to incorporate your feedback to continually raise the bar in senior living. Thank You! -Jeni Kuhnly, Executive Director
I like it here, there is a lot to do. The people are great, it is comfortable.
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Response from Madison House
October 3, 2019Barbara, Your comments and compliments truly made our day. At Madison House, we aim to offer the best of assisted living and luxurious independent living, and receiving your ‘seal-of-approval’ means everything to us. Thank you for taking the time to share how Madison House impressed you, it means a lot to us. Thank You! - Jeni Kuhnly, Executive Director
Lovely for our luncheons!
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Response from Madison House
October 3, 2019Joyce, Your comments and compliments truly made our day. At Madison House, we aim to offer the best of assisted living and luxurious independent living, and receiving your ‘seal-of-approval’ means everything to us. Thank you for taking the time to share how Madison House impressed you, it means a lot to us. Thank You! - Jeni Kuhnly, Executive Director
Thanks for hosting this fun event. The food is great and presentation beautiful. Seems like a lovely place.
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Response from Madison House
December 20, 2018Thank you for attending our event. I am happy to read that it was fun and the food was great. Madison House Independent & Assisted Living Community is a lovely place and pleased that you were able to see the inside of our beautiful community and all of our caring staff. If we can serve you in any way, we would be grateful if you would call Jeni, our Executive Director.
Excellent hospitality and food, floors were very well kept. Very clear building.
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Response from Madison House
December 20, 2018Thank you, for the five-star review and compliments of Madison House Independent & Assisted Living Community. I will pass along the excellent hospitality and food comments to our staff. If we can serve you in any way, we would be grateful if you would call Jeni, our Executive Director.
Thank you VERY much for putting the tournament on. I really enjoy my time during those 2 days. The staff is wonderful and so is the food. Everything is very well organized and the players are very congenial. We all hope that you continue this tradition.
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Response from Madison House
December 20, 2018We loved putting the pinochle tournament on and appreciate that you took the time to write about your experiences here at Madison House Independent & Assisted Living Community. We want to make it a traditional event. I will pass along your wonderful and organized compliments to our teams. If we can serve you in any way, we would be grateful if you would call Jeni, our Executive Director.
Wonderful place to live. Lots to do - wonderful folks
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Response from Madison House
December 20, 2018Thank you for calling Madison House Independent & Assisted Living Community home. We appreciate you and glad to read that there is lots to do! If we can serve you in any way, we would be grateful if you would call Jeni, our Executive Director.
Great food. Nice social staff
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Response from Madison House
December 20, 2018Thank you for calling Madison House Independent & Assisted Living Community home. We appreciate you and glad to read that there is lots to do! If we can serve you in any way, we would be grateful if you would call Jeni, our Executive Director.
See what the neighborhood has to offer and what’s nearby:
Madison House offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Madison House 9.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (425) 821-8210 to reach a resident at Madison House.
To reach a resident at Madison House call: (425) 821-8210
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.