Light Heart Memory Care - Webster

I am very impressed with Light Heart Memory Care- Webster. The place is always clean. It feels clean and fresh. It's not a fancy place like some of the others, but the ratio of patients to caregivers is so much better that I know my brother never has to wait for anything. My brother is there with hospice and they arranged the hospital bed, etc....He went in with a feeding tube, so both Light Heart and I thought having a hospice nurse coming by was a good thing. The staff was trained immediately on how to do the tube feeding. He has since been able to start eating, which is a miracle in itself. I think that the food plan is based on a dietary plan that provides all of the necessary food groups and is pretty good. My brother is a picky eater so he sometimes complains, but he complained at his previous facility too! I think he could use a little more interaction with folks, but is the only person there who is bedridden. The other residents are up and out in the living room and dining room when I come to visit. They also have a nice outdoor area. I think it's a great place if you are concerned about getting the care you need. I was the advocate for my brother during his four months in the hospital and then a month in a skilled nursing facility. As soon as his insurance quit paying for his stay there, I started looking for a better situation for him. The skilled nursing facility he was at was terrible. He ended up in the hospital again with sepsis. From there we went to Light Heart. I recommend taking the tour and meeting with the owner. He and his wife both have nursing backgrounds and know the healthcare business.

I would recommend. It's loving, caring, kind & professional!!!! We picked this community, because it was recommended, small number of patients, and offered more quality of care.

My mother spent 3 years here. They were so good to her. She had memory problems and the caregivers were patient and very knowledgeable about mom's diagnosis of dementia. She had Vascular Dementia. Our doctor said it was a very unique case and she needs very good care. Light Heart communicated with me when mom's disease progressed worse and she was in good hands. I could sleep for the fist time in years after the first day I dropped her off. I recently visited the home again and had flashbacks of where mom spent years of her life and I was reminded of her great care. I recommend Light Heart to everyone I come in contact with.

Booked consultation from the website, toured the facility, and was pleasantly surprised. Clean, caring staff and engaging activities for the residents.

Mom lived at Light Heart for 3 years. To see mom go through this journey was very tough. I'm so glad we found Light Heart. They were able to tailor daily physical and cognitive activities based on her needs. They incorporated cognitive behavioral training which assisted mom with coping mechanisms as the disease progresses. Mom had Parkinson's which caused memory deficits and balance problems. They brought in Physical therapists and even a personal trainer to combat atrophy. We always knew she would decline, but I'm glad as a family we can choose where to send mom so she can decline safely and surrounded by caregivers that love her and spend time with her. In mom's last year, it was the toughest, she didn't recognize me anymore. Light Heart became my family. They became mom's advocate. We fired one hospice company and one home health company because they didn't provide the care that Light Heart stands behind. I will be eternally grateful for the time, care & respect they gave my mom.

I toured the facility as well as their Clear Lake one. It felt like home and I could tell the people that lived there were well taken care of. We have visited several ALF's in the area (not lightheart) and this one didn't smell either and the caregiver ratio is the best we found. We weren't able to place because mom got sick too fast and we were wanting the Clear Lake home since it was closer to our house. We had to put her on hospice and our home caregivers were less than adequate. Mom passed in a couple days. My biggest regret is not placing mom with Light Heart earlier. Don't make the same mistake I did.

Hi, I'm [name removed]. Grandma wanted me to write this for her for her mother that stayed at Hollydale at Light Heart. Grandma said that Light Heart was such a blessing to her mother. Heather was kind, helpful and always took care of mom. They worked with her financially in some tough times and mom lived at Light Heart for 4 years until she was 99 years old. They always have taken care of mom and the other ladies in the house as well. They communicated so well with me.

It was a sad day when I had to see my dad finally be put in a home. I was the primary caregiver but I was tired. When we decided to find a safe place for him, I am so thankful we found Light Heart. It was heartbreaking but I am the forever optimistic one. At some points his memory would bounce back or a flicker of a memory would bring back the dad I used to know. Light Heart caregivers were always kind and knew how to take care of my dad. I was nervous they would kick him out because sometimes he gets angry, but they reassured me sometimes that's a part of the disease progression. At Light Heart my dad was living in an actual home something he was used to growing up and it helped him transition easily. He had a big bad sore on his bottom and he couldn't walk anymore, but a couple weeks of being at Light heart dad was able to walk again and the bedsore was completely healed. They were able to bring in doctors and hospice to help with dad's needs.

Placed my dementia inflected mother in law in the facility several months ago and have a wonderful experience with their management and care. They provide better care than we were able to provide and with the small number of occupants, the staff is able to handle the occupants with greater attention to their needs. They are wonderful with accommodating her special needs without any add on additional costs. My father in law is able to go and feed her personally and is able to eat with them without any costs. There are no restrictive visiting hours, so we can visit 24 hours a day if needed.

Offers repisite care, call a week ahead of time, do not take medicare or medicade