Hollywood Hills, A Pacifica Senior Living Community

My experience with staff members has been absolutely positive. The way they make my dad feel at home is beyond comforting to my sister and me. It's a blessing that he is in such gentle hands.

We were introduced to Hollywood Hills by a professional consultant. We toured other facilities as well but were most interested in the professional and friendliness of the staff was well as the cleanliness of the facility. A clean first impression... and still great!!!

The staff at Hollywood Hills are friendly and competent. The housekeeping is good. Communication with the family is adequate. The move in process went well, overall. The food is mediocre, according to my mom (probably my biggest complaint). My mom has a heating/cooling issue that has yet to be rectified. The facility says it is a building issue...in addition to an electrical breaker which gets blown out regularly. Overall, for the price and location, I would recommend this facility to others. It is a well run facility and I'm able to see my mom on a regular basis.

My loved one was previously a resident at Hollywood Hills and overall the experience was okay. The facility was well kept and clean. The staff was very friendly and the food was good. We really liked and appreciated all of those things! As with most experiences with Senior Care in general, there were a couple of disappointments for us also. The activities that we were promised never seemed to materialize and there didn't seem to be much for our loved one to do. It was also very difficult for us to reach our loved one by phone as well, if we wanted to talk via phone. Finally, although the staff were all very kind people, it is possible to be kind and not be helpful and we didn't feel like our loved one's care was personal or that our loved one got any personal attention. Again, everyone was very kind but not necessarily personal. I understand that staffing may have been part of the issues, but we still felt misled about some things. As a result, my overall feeling from our personal experience with our loved one was disappointed. I might recommend Hollywood Hills, but with definite limitations. This facility could be a great fit for some, depending on what they are looking for and the level of care that is needed.

The community is beautifully decorated for the season. Lovely staff and residents at the community. Enjoyed the happy hour.

I like that most people are friendly. The head administrator is a caring person. She listens to some issues to help solve them. What needs improvement. Would like more activities.

from the initial tour to 2 years of residency, our experience has been stellar. The staff is always helpful and friendly. We're treated like family there here. Highly recommend

Aesthetically it's very welcoming and the people are lovely at my brothers. Very happy there.I would say that my brother is happy there. He said the food is very good. The people are lovely to him and they treat the patient's very well.

I'd like to express my review of this place when I visited them in search of placement for my father. I'm impressed by the external and internal look of the place as I came into the facility. I was greeted by friendly and knowledgeable staff. I toured the place and found them very clean and orderly. I witness residents participating in various activities and were very engaged. I was impressed by welcoming smiles from these residents. Everything I saw and experienced met my expectations. I felt comfortable and it secured my decision in moving my father in this place. Unfortunately my dad did not make it out of the hospital in time to enjoy this place. I would highly recommend this place and keep their contacts for future reference for myself.

My grandmother's life has been altered by Hollywood Hills Pacifica. Grandma said she felt at home. The staff is really kind, and it is clear that they genuinely care for each and every person. The complex is always spotless. I really appreciate how the staff engages the residents, whether it is through card games or just conversation. The fact that they are outstanding and manage the daily operations so well makes Hollywood Hills Pacifica the best senior living facility. Additionally, we are taking a buddy who now resides at [removed] into consideration.

The community interior is beautifully decorated. I would love to have my grandmother at this community. It is walking distance to multiple shops and cafes. The community is constantly clean and the staff are very friendly.

Hollywood Hills is a beautiful community!! The residents are happy and food looks amazing!! The community is spotless and the pictures don’t lie! I recommend Hollywood Hills Pacifica. This Live in place community caters to everyone. Lots of entertainment based residents and LGBTQ+

What we like the most about the Hollywood Hills community is that the people taking care of him were adorable. Based on the experience we had with the Hollywood Hills community, we would recommend them to other families.

I would let others know that they really listen and will try to help you out in any way that they can. The main reasons we chose Hollywood Hills was because of the pricing, the staff and the location as well. I would most definitely recommend this community to others.

The people are very nice here, I think that it's going as well as could be expected. The place is clean, definitely nicer than most other facilities in the area, especially for the price. When you walk in it feels like a dwelling, not an institution. My only complaint is that for someone who needs a lot of assistance, I find the place to be understaffed. The staff is great, but they're exhausted. Residents sometimes have to wait for quite awhile to get help when they need it. I think they could do with more staffing. Communication with the family is okay. Once I bring their attention to something, they're communicative about it. I do think they make an effort to communicate. Housekeeping is okay, they keep my loved one's apartment reasonably clean. Laundry service is okay, generally speaking. I would recommend this facility to family and friends, depending on their needs. I would say if someone doesn't need a tremendous amount of services, this is a very good place.

The staff members at Hollywood Hills are super friendly and so far our loved one seems satisfied with the meals and dining service.

The process of finding a place for mom has been worrying, difficult and scary. [name removed] has helped us through every step of the process in ways we couldn’t even have imagined. The building is one of a kind, charming, old Hollywood feel, but with modern amenities and helpful, caring staff.

my uncle is a resident and our family is so impressed and thankful for the care he receives. he's happy and surrounded by good people who take care of him.

Good community, not a convenient location for family to visit.

I like the staff and amenities. the arrangement of my apartment is very comfortable. every thing is clean and attractive.