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8.4
Review Score
975 Martha Street, Elk Grove Village, IL 60007
My brother lives in Victory Centre of Elk Grove Village, IL. I visit him frequently and I have found it to be Clean, Friendly and warm. The Staff from Administration to Nursing, Dining, and Maintence are...
Our longstanding mission is to transform the way society thinks about aging and senior living. Victory Centre of Elk Grove is an extension of that promise. We are steadfast in our commitment to cultivate a genuine home for you or your loved one. Above all else, this is your life and we hope...
1800 River Woods Drive, Melrose Park, IL 60160
My loved one is currently a resident at Victory Centre of River Woods and overall things have been good for him. I think he's in a good place, not great but good. I do recommend this facility to others.
Our longstanding mission is to transform the way society thinks about aging and senior living. Our Victory Centre of River Woods community is an extension of that promise. We are steadfast in our commitment to cultivate a genuine home for you or your loved one. Above all else, this is your life...
4150 W. Gatling Blvd., Country Club Hills, IL 60478
I would like to commend the staff for their continued professionalism while my father has been there for the last three years. The process is definitely a hard one when you see a family members health...
Our longstanding mission is to transform the way society thinks about aging and senior living. Our Victory Centre of Sierra Ridge community is an extension of that promise. We are steadfast in our commitment to cultivate a genuine home for you or your loved one. Above all else, this is your life...
3251 East 92nd Street, Chicago, IL 60617
I would rate the first 1 as a 5 the second as a 4 and the last ones as a 5. I would definitely recommend them to a friend. They were very attentive and if ever I had an issue ( which wasn't too often) they...
Our longstanding mission is to transform the way society thinks about aging and senior living. Our Victory Centre of South Chicago community is an extension of that promise. We are steadfast in our commitment to cultivate a genuine home for you or your loved one. Above all else, this is your life...
920 E Northwest Hwy, Palatine, IL 60074
My mother just moved in and is loving living at The Grand! Her apartment is beautiful and clean and she loves the food! They have lots of activities going on and the staff is so friendly. We made the best...
Introducing The Grand at Twin Lakes, a full service senior living community with 24/7 onsite Assistance With Activities of Daily Living which allows residents to gracefully age in place.Located on Twin Lakes in Palatine, The Grand is designed with the active senior in mind. You’re just steps away...
2114 Kishwaukee St, Rockford, IL 61104
It's a great place to be [name removed] and the staff are the best always helpful and caring it's a great place to live the nurses and CNAs are great to and it's a safe place 24/7 so if your loved ones...
The Apartments Designed to provide a secure and comfortable environment, the spacious studio apartments feel like home. Features include efficient kitchenettes with waist-height refrigerators/freezers and microwaves, full bathrooms, handicap accessible with individual showers. Furnishings are...
117 N Western Ave, Peoria, IL 61604
We were so thankful to find this place because we had no idea of where to put my mom with their help. We found the grand Regency and she has been there about two months and couldn't be happier. Thank you for...
Visit us at www.courtyardestates.net A retirement community to call home. Courtyard Estates provides all the comforts of home as well as health maintenance, state-of-the-art security and a full range of care services. The community offers maintenance and worry-free living that allows you to focus...
97 W Phillip Road, Vernon Hills, IL 60061
In house visiting nurse practitioner is excellent. Executive staff is trying; much upheaval. Polite and helpful initial entry. Clean and organized. Safe. Nursing staff is non-communicative. Dining is...
Our longstanding mission is to transform the way society thinks about aging and senior living. Our Victory Centre of Vernon Hills community is an extension of that promise. We are steadfast in our commitment to cultivate a genuine home for you or your loved one. Above all else, this is your life...
1448 E 75th St, Chicago, IL 60619
Jackson Park Supportive Living is its own community within itself. The residents acts as family helping each other when possible. The staff works greatly together, providing the best services possible for...
The Jackson Park Supportive Living Facility was created to provide a safe, comfortable, and supportive living environment for individuals age 22-64 years old offering the highest level of service and expertise while maintaining the individual's independence.Our apartments are designed to provide...
1101 West Bartlett Road, Bartlett, IL 60103
My mother is happy there meeting people is great. I have had issues with her care. For instance I must call and call to ensure that the care needed is being done. I asked the [name removed] to tell the...
Our longstanding mission is to transform the way society thinks about aging and senior living. Our Victory Centre of Bartlett community is an extension of that promise. We are steadfast in our commitment to cultivate a genuine home for you or your loved one. Above all else, this is your life and...
7419 S Exchange, Chicago, IL 60649
I recommend Coles Supportive Living to relatives concerned about their loved ones well being. I went there as my last resort when really it should have been my first. One of the staff members by the name of...
Coles Supportive Living has been selected by the Illinois Department of Aging as one of the few Senior Care Facilities to be included in the State of Illinois Supportive Living Program. Coles Supportive Living Facility strives to promote dignity and independence for Seniors where a state-of-the...
10450 S. Michigan Ave, Chicago, IL 60628
Our longstanding mission is to transform the way society thinks about aging and senior living. Our Victory Centre of Roseland community is an extension of that promise. We are steadfast in our commitment to cultivate a genuine home for you or your loved one. Above all else, this is your life and...
401 W Lake St, Northlake, IL 60164
What our family likes the most about the Concord Place is the accessibility of facilities and availability of the recourses. Based on the experience we have had so far, we would recommend this community to...
EXPERIENCE THE DIFFERENCE AT CONCORD PLACE RETIREMENT COMMUNITY We are so much more than a senior community. Concord Place Retirement Community is home. For over 25 years we have prided ourselves in creating a culture and atmosphere of comfort and love. To that end, we have focused our efforts...
2370 North Newcastle Avenue, Chicago, IL 60707
My grandmother is very comfortable in this community. It is very clean i have no complaints about it. My grandmother is known by her name, which is great that she is getting that one on one attention. They...
Our longstanding mission is to transform the way society thinks about aging and senior living. Our Victory Centre of Galewood community is an extension of that promise. We are steadfast in our commitment to cultivate a genuine home for you or your loved one. Above all else, this is your life and...
View the Grand Lifestyles lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Grand Lifestyles welcomes its residents home.
1 min • December 22, 2022
Review Score
417 reviewsOut of 10
5 star
45%
4 star
35%
3 star
12%
2 star
5%
1 star
6%
A Place for Mom has scored Grand Lifestyles with 8.4 out of 10 using our proprietary review score based on 80 reviews in the last 2 years. Over all time, Grand Lifestyles has 417 reviews with an average "overall experience" of 4.1 out of 5.
My mom is a resident at Concord Place and has settled in very well. It's been a great experience.
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Concord Place in Northlake, IL
4.0
(157 reviews)
It's a great place to be [name removed] and the staff are the best always helpful and caring it's a great place to live the nurses and CNAs are great to and it's a safe place 24/7 so if your loved ones need a good place to have the care they need Grand Regency of Rockford would be the place for help and care your loved ones deserve
5
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Grand Regency of Rockford in Rockford, IL
4.4
(8 reviews)
My brother lives in Victory Centre of Elk Grove Village, IL. I visit him frequently and I have found it to be Clean, Friendly and warm. The Staff from Administration to Nursing, Dining, and Maintence are all warm and caring, they know the residents' names, are respectful and always willing to address their personal needs and requests. We moved my brother from St. Louis, Mo to here in Elk Grove Village. I wasn't sure that he would like it, but he definitly does, which makes me happy, because he is only about 10 minutes away from me and I can take him shopping, to doctors appointments, or just bring him to my place if he wants, and as a matter of fact he did spend the holiday with me and the rest of our family! My sister and I live in a senior apartment complex, and just moved one of our neighbors there as well, and as luck would have it she lives right next door to my brother!! It's a very nice place.
5
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Victory Centre of Elk Grove in Elk Grove Village, IL
3.9
(43 reviews)
I would like to commend the staff for their continued professionalism while my father has been there for the last three years. The process is definitely a hard one when you see a family members health changing and they need more help than we as family members can give individually. I would like to personally thank Nurse [name removed] in the wellness department during this process, she continues to make sure my fathers medical needs are meet and notifies me if there are issues or concerns. My family really appreciate what you do with me dealing with his need with me living out of state. I also would like to recognize [name removed] Director [name removed] for her continued support who goes above and beyond to make sure my fathers needs are meet as well. I appreciate everything the staff does at this facility .
5
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Victory Centre of Sierra Ridge in Country Club Hills, IL
3.6
(25 reviews)
I was very scared to move my mom into a supportive living facility, the director of this facility had my back every step of the way from start to finish and made the process seem-less, this was not an easy decision as most know if they care for a LO, my mom is happy here, the head nurse answers my texts no matter the time of day, the doctor that sees the residents noticed my mom had a UTI and had her on antibiotics right away, my mom has gained 26 lbs since moving in to her apt, her heart doctor was impressed at how well she was doing in such a short amount of time, the dining area could use some improvements as far as I noticed some heaters broken and ceiling issues, but that has no effect on the great food they serve, my mom LOVES IT! She has been here 4 months now and thriving, she was even able to bring her cat Pariah with her which was a huge plus with her dementia, the residents are nice, staff is always friendly and very aware of what each resident is doing daily.
5
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Victory Centre of Sierra Ridge in Country Club Hills, IL
3.6
(25 reviews)
I would recommend to others. We picked this community because of the price. The communication with staff has been good.
5
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Concord Place in Northlake, IL
4.0
(157 reviews)
I liked the energy there. They were lots of people in common areas, socializing lots of organize dactivities every day, nice dining hall, lots of amenities. Workout area, heated pool for exercise, nice clean laundry facilities and very kind staff!
5
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Concord Place in Northlake, IL
4.0
(157 reviews)
I would say that they were very accommodating; and did refer someone else to them. We picked this community because of the price and satisfactory conditions.
5
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Concord Place in Northlake, IL
4.0
(157 reviews)
My brother is blind so had special needs. They were very accommodating, allowing me to stay there to get him settled.. The public areas are very clean. Carpeting up on the floors are worn but the area is clean. The staff are amazing. Not just with my brother but other residents. The longevity of the staff is impressive. My brother receives laundry, housekeeping and escorts to meals and activities. We did have a few glitches with timing of escorts but all are friendly. The food is delicious. They have specials for lunch and dinner but also a full menu if you prefer. They seem to have a full array of activities but my brother is interested in very few. He does enjoy the gym. Concord is a very large facility but the people really make it. My brother is very happy with his choice
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5
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Concord Place in Northlake, IL
4.0
(157 reviews)
They have transformed into a vibrant place that empower residents to live their best lives. The amenities are clean, delicious food, and wellness resources as well as the ability to build plenty of new social connections. outdoor space is also nice,
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The Grand at Twin Lakes in Palatine, IL
4.2
(46 reviews)
Everything about Concord Place is great. Only wish there were locations like it in NW Indiana too! Very accommodating - you can see and feel the personal touches of the staff.
5
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5
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Concord Place in Northlake, IL
4.0
(157 reviews)
I would let others know that there are professional staff members throughout the facility. The Director [name removed] has been very helpful in assisting with the initial application, and later on with Medicaid applications as well. This facility is in a great location too! There do not seem to be many activities provided to the residents. I would definitely recommend Victory Centre of River Woods, I have also recommended them via other online surveys as well.
5
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Victory Centre of River Woods in Melrose Park, IL
4.2
(28 reviews)
The only complaint I have so far is the wait staff in the dining room. Most of the time they are rude and impatient. I dread asking most of them for anything. It's like they are being bothered. I feel bad for some of the residents on how they are treated. It's not all of them but most are like that. There is a couple of them that are just great and accommodating. I have had to wait a half hour to 45 minutes just to place my order while they stand around chitchatting. Just because these people are elderly and most have a disability it's wrong to be treated like that. I have only been here for 4 weeks and pretty much like it better than I thought I would. It's just when it's time to eat I dread it. This is a big adjustment for me. The rest of the staff and other residents have been very helpful. If the dining staff wore name tags would be nice. Not all of them are so rude but most are. They shouldn't be working here. Every other area the staff have been great. Housekeeping, if I need help with anything they have been great. I have a problem with my hands and if I need help they are here right away. I just need to know who to ask when I need something. I have asked 3 times at the desk what jewel the bus goes to and no one knows. I want to transfer my medicines to a jewel near by. I had to drive out to oak lawn yesterday to get my refills. We are going to be selling my car but if I can use the bus it would be helpful. I'm not familiar with this area. It's close to my daughter so that's why I chose it.
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Concord Place in Northlake, IL
4.0
(157 reviews)
So far so good!! We had to make some adjustments, but otherwise good
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Concord Place in Northlake, IL
4.0
(157 reviews)
When we toured with Concord Place, it was not environmentally pleasing. I do understand that they have done a lot of renovations since we visited. It was also a lot more expensive than my friend was able to afford.
Concord Place in Northlake, IL
4.0
(157 reviews)
We were so thankful to find this place because we had no idea of where to put my mom with their help. We found the grand Regency and she has been there about two months and couldn't be happier. Thank you for all your help. Our experience has been very good.
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The Grand Regency in Peoria, IL
4.3
(9 reviews)
I would rate quality of care 1 million if I could, they are so amazing!! The cleanliness rating isn't something Concord could do better... it's truly the few residents that sometimes have bad days and such... but Concord does a fantastic job of jumping in with support whenever they find a resident in need of help, care and support. It's totally understandable that all areas cannot be spotless. Concord is conscious of quality and care. Activities dad might rate a 3, but I think it is because he is just not beginning to "fly solo". I have been a little "hover-ish' as he is adjusting. Value is HUGE! Another million on top of 5. We are truly grateful and amazingly blessed to have him here. It's a strain for our budget but worth every single penny! Just such a wonderful home!!! I think others should know that Concord Place strives to be a "forever home". It's a safe and loving place for our families. Everything in Concord is designed to ensure residents have the freedom and flexibility to age with dignity; to have choices, support, and be able to "take part in life". It's even its own voting precinct/location. An amazing group of humans from the staff to the residents!
4
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Concord Place in Northlake, IL
4.0
(157 reviews)
Concord place is clean, safe and very comfortable. The staff here is friendly and helpful , very supportive for assisted living . There are programs all day and most evenings too, plenty to keep busy with. The rooms are private and clean. Each day there is a great selection on the menu for breakfast, lunch and dinner and many healthy options. I don't think I can say enough how friendly and helpful everyone has been and really made me feel welcome and at home.
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5
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Concord Place in Northlake, IL
4.0
(157 reviews)
I would say you won't find a better bang for your buck in Dupage County. I would definitely recommend to anyone to stay there! It is an amazing place...with such great amenities included. They re-did the activity room upstairs next to the barber shop. You have views of the city, a fireplace, full kitchen and alot more. The staff was really helpful, especially [name removed]. I wouldn't go anywhere else honestly. When you look at the building driving by on the interstate you would never guess how nice it is on the inside! I actually could say alot more than this. One thing is my Dad was on the veteran floor...what an added bonus. They have a activity room on this floor also. They have a wonderful pool too. It used to be a hotel.
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Concord Place in Northlake, IL
4.0
(157 reviews)
Concorde Place has been great all around. The staff really try to work with us, and everyone has been really nice. They're really friendly and involved with the residents. The wait staff in the dining room and the dietician are very nice. [name removed], the admissions person, was great. They gave us vouchers to try food in the dining room for free when we were touring. They just go above and beyond. There's somebody at the front desk 24/7. If a resident pulls their emergency cord, they make the appropriate phone calls immediately to get the resident help. They're currently remodeling, and what they've done so far has been really nice. They've taken out carpeting in the common areas and put in laminate flooring. They redo the apartments when somebody leaves. The building is a converted hotel, and the apartments are actually very spacious with lots of room to move around. There is new tile in the bathroom and luxury vinyl tile in the kitchen. The walls are freshly painted a nice bright color. They put in new Berber carpeting so there's less chance of tripping/falling. My mom is thrilled at how nice the place looks. Her neighbors are friendly and come and talk to her. When she moved in, Concord Place sent a welcoming committee to help her adjust. She's really enjoying it there. She's in a picky eating stage in her life, but so far she hasn't found anything she doesn't like. They serve two specials at each meal, but then they also have a general menu with about 30 common items that you can order instead. So there's really something for everyone. The portions are a little smaller, sized appropriately for elderly people. And I appreciate that the meals are well balanced. There are a lot of activities going on, especially now that a lot of the remodel is done - things like Wii bowling, bingo, puzzles, etc. They have a library, a movie theater, and numerous TV areas. There's a small swimming pool where they hold water aerobics. And they have workout equipment and classes. We like seeing people up and out of their rooms. And my mom is excited to gradually get more and more involved. It's also cost friendly for people who don't have a lot of money. Utilities and meals are included. They provide a phone for $20, which is cheaper than what the phone companies offer. We only have to pay TV/internet. And if she does run out of money, they told us they would help us fill out the Medicaid paperwork, and she will not have to move to a different apartment. Which is a huge relief, especially compared to polices we encountered at other places. Concord Place costs about half of what other places in the area are charging yet has so much to offer. It has been such a pleasant surprise.
5
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No data collected
5
5
5
Concord Place in Northlake, IL
4.0
(157 reviews)
There are 14 total Grand Lifestyles Facilities.
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