Grace Point Place Memory Care

My mom was at Grace Point for 5 days and did nothing but decline. By the 5th day I found her unresponsive and no one could tell me the last time anyone spoke to her. I left her at 8:00pm Thursday night to find her Friday morning at 8:00 am in the same position and non responsive. She then was taken to the hospital and did not return to Grace Point. We took her home the following Tuesday on hospice care. I would not recommend this facility. We thought we were doing a great thing for our mother but soon found out it was not what we were sold when visiting the facility. If you cannot visit your loved ones day and night please don’t bring them here. I would have to show up every morning and get my mom up and dressed for breakfast and return after work to get her to dinner and then to bed. She was taken care of better at home. We had a terrible experience.

My loved one was only here for 8 days, but these were my findings! I would like to add that everybody there from the nurses to the CNAs to the admin staff to the maintenance staff and of course Shannon we were absolutely accommodating and sympathetic and professional and extremely kind. The only drawback for me was that GP was an hour away from my home so I could not be with my mother everyday as I was used to.

I would highly recommend this facility to others. [Name removed] has been instrumental in my decision making, preparation for moving, and all other issues as they arise. My sister and her husband have been clean, well fed, attended to, and kept safe from falls or any potential injuries. There's open two-way communication, quality staff, and a clean no odor environment. I would suggest a booklet/guide with all information: mail, furniture suggestions, policies etc.

Our experience with Grace Point Place has been very good so far. My wife is adjusting well. I like that I can join in watching live entertainment, playing bingo, doing puzzles and I even stay for lunch with her.

I toured 12 communities looking for a place for dad. This was by far the best. They are full of knowledge of Dementia. We are happy, we made this dads new home.

Clean and spacious. A lot to offer. Food is very good. Close to my home to visit my wife daily.

My sister moved in a few months back. She loves it. She has so much fun doing gardening, taking bus trips, and staying very active.

My family and I had a good experience with Grace Point Place. The staff are very caring and do their best to help the residents. Everyone is friendly here. There are meals and activities to assist the residents with socialization. Overall this is a community we would recommend.

Grace Point Place is a nice place. It's clean, and the staff is friendly, but communication is lacking. I've had to follow up a few times on very simple things.

This was nice, but to crowded. Their patient to staff ratio was way too high for residents with real dementia problems. That was my turn off.

Of course there’s a few things to crab about but having worked in this field I know most places have far worse issues. The negative; revolving door with management, past billing has been a mess, and her towels get lost. My mom complains about the food, but aren’t most seniors overly fixated on food? And extra picky? We bring her a hot meal weekly, goodies & take her out to lunch sometimes. However, when it comes to her safety & care, I have NO complaints! I have faith in new Environmental Services Director ([name removed]) Is on the Ball! Along with new Director ([name removed]). Nursing staff is really stepping up on communication lately as well! I’m confident she’s placed in the best facility around and safer than being at home.

I can breathe again. This was such a hard decision to make, but I am glad we did it. My aunt is happy and safe. The staff is there to help us through this transition. I am thankful for everyone at Grace Point Place.

I was so nervous to move mom into a community. I am glad I took the leap because she is so happy at Grace Point. She is eating well again and loves the food. She is constantly busy doing all kinds of activities. She feels like she has a daily job to do when she helps set the tables or clean up. Thank you Grace Point!

We moved my grandfather in a few months ago. He has made several new friends. It's nice to see him active and with purpose. He loves the food. He is eating well now.

This place is not good. The staff is rude. The management is ineffective. The food is disgusting. The care is absolutely terrible. Please, keep shopping around. There are better places out there.

My cousin was a resident at this godforsaken facility. I attended a care plan meeting on her behalf with the Executive Director, Director of Nursing and Regional Nurse. One of our main concerns was engagement, safety and supervision of residents. Clearly Grace Point did nothing to fix the problem as my cousin is now in a hospital being moved via hoyer lift and totally unable to walk. This place is bad, bad, bad news. They lie and cover things up. They don’t do anything right including giving residents the medicine they are prescribed. You have to stay on top of them all day long or your loved one will truly suffer. One nurse even read confidential information from another residents chart to my cousin’s daughter! Please, find a better place for your loved one.

At times the staff can be helpful. At other times, they can be unhelpful. The facility itself is fine. The activities could be better.

Very happy overall , everyone is very polite and caring couldn't be in a better place for my loved one.

Our family is based about 30 minutes away, but for the price point and cleanliness, I think it's the best place. I did tons of research had countless Zoom calls and visits to other places that were substandard. Grace Point Place is a newer build - the facility is about 5 years old. The staff is great. My only wish is that they would do field trips or attend events where the residents can get out side more. But other than that, it's great. The care they're providing is top notch. They've definitely been doing their due diligence keeping me informed. And when I visit, they're very warm and helpful with any questions I might have.

I have toured this community three times. I learn a little more each time I visit. They are very knowledgeable and seem to be the experts in memory care. I have also attended one of their family support groups. It's great to learn more about my mom's memory care needs and to know that I am not the only one going through this. We plan on moving mom in this summer.