Frontier Senior Living

The Azalea community is very open , accessible and friendly. Always have someone available on short notice if a need arises. Staff turnover can be difficult for those in memory care , but the current staff seems very competent and motivated to improve the lives of the residents.

The administration is welcoming and you feel like family. The Landing on Dundee is a great place!

Staff are friendly and clean, the place always seems clean. Communication seems solid. You'd have to ask my dad about the move in, but when I was helping move furniture in, it was quite smooth. The meals seem fine, not fabulous, but nutritious and palatable for the elderly. I've been happy with the care so far, I would recommend this facility to others.

The memory care unit at Escalante is designed to look like a beautiful home...to make residents feel at ease. The caregivers are amazing. My sweet, 85 year old mom has Alzheimer's and I know they have made her life better with their kindness and attention.

I definitely recommend the facility. Staff is great and make a point to get to know the residents. Housekeeping is also great. There is never a bad smell or odor in the building anywhere. Which is a huge thing, in my opinion. Food is excellent. Several family members have had meals with my parents. All have said the same. Communication has been good. There was a rough patch at the beginning. But I suspect it was on our part as much as anything. Being new and all. I feel very comfortable with my parents being here. It gives me a great sense of relief. And they have been really on top of watching my dad with his dementia issues.

I would say that it was an overall good experience. We picked the Auberge because the conversation with the director was good, it looked clean and well run and it happened to be close to my brother's house.

The staff and community is amazing. I personally toured 16 locations, before selecting The Auberge at Peoria and when conversations had to occur the staff was responsive and caring. We picked this community because of the cleanliness, staff and activities.

They need a better intake system and better communication. My mom was without two crucial medications for the whole first month, and we're lucky that I discovered it! If they could get that move-in process a little more organized and everything else has been great. We picked this place because after at least 2 years of self pay it converts to Medicaid, which is what Mom will most likely need

So far so good. Have had meetings with Administration and everything seems to be working well. Most caregivers are very kind and concerned about the residents well being.

The management staff is very unresponsive. My loved one has had multiple problems at the facility that are unresolved (theft and damage to personal items). The housekeeping is horrible and doesn't happen weekly. My loved one fell over a week ago and blood is still on her carpet. The meals are okay, a lot of repetitive items and lack of choices. At this point, I would not recommend this facility to others.

My dad loves the place and I have talked to the other residents there and they all love it, too. Some of the residents have been at other places and they said The Terraces is the best. Everyone is friendly and outgoing. The staff interacts with the residents and the food and activities are also good. We have no complaints. I would recommend it to anyone.

To all the staff at Where the Heart Is, thank you for loving and dedicating service and care for our mom with the warmest wishes.

We are so grateful and thankful that our mom has made Where the Heart is her home. She is comfortable and feels a part of your community now. Thank you and all of the people you work with for all the love and care you are providing. It's not easy to grow old and to move to a new place after losing a spouse but you have made the transition a great one for our mom.

1. It was fine, always considerate 2. Very clean 3. Very friendly 4. Very caring staff 5. Terrible, once in a while it was okay? 6. Mom never participated 7. All nursing homes are very expensive! Go see your loved one often, get to know the staff well! They are seriously interested in knowing the little things about your loved one! It matters...mom was in a different facility in the beginning of this journey and the staff was nothing like Auberges staff!

While searching for the best fit for our loved one, it was extremely important to us that he would be in a place that could manage the rapid decline in cognition that we had experienced for the prior year. The Reserve was that place for us. We did a few drop-ins prior to signing up, and we were very impressed with how accomodating [name removed] and the entire staff was while we toured the facility. The folks who were living there seemed very content and followed the programs of the day relatively seamlessly. We admitted [name removed] to the program, and in the short time he was there, he was content and seemed to fit in well with the group. We appreciate all of the care from the entire staff during [name removed] stay at this facility. His stay was short, as he fell sick and ultimately passed. We are grateful for [name removed] and the staff, as they always handled things professionally and with care. It was endearing to see the motivation they share to take care of folks who need it the most!

After looking at the different options for assisted living, Where The Heart Is was the clear winner. It looks more like a comfortable home than a nursing facility and the staff has been top notch! They were will to work with us and be flexible where we needed them to be flexible. My mom is very happy with her room, the food and all of the activities. All of the aids treat her like she was their own mother and they spend the time needed to build a relationship with her. I’m really glad we found this place and would recommend it to anyone.

Thank you for all you do! Merry Christmas & Happy New Year!

All the office staff is very helpful. The Executive Director has also been of great help. She has helped us with difficult decisions we have had to make. The caregivers are all great. They all have a great attitude and take great care of our dad. We are very pleased that we found Windhaven. It's a clean and have no intention of looking for any other place.

The dining is hit or miss, sometimes the food is pretty good and the service is great and other times it's horrible. They need a better system for taking orders in a timely matter and making sure tables don't get missed. The Head Nurse [name removed] was wonderful and a few others were exceptional. [name removed] [name removed] and [name removed] went above and beyond taking care of my dad. I know he was well taken care of and loved.

We have had no problems with Countryside Lakes Senior Living. The people there are very friendly, the meals that are prepared for the residents are great and they offer really good daily activities for the residents to participate in.