Emerald City Senior Living

They are short staffed at Emerald City Senior Living all of the time, but the dining staff is really great as well as the chef. The activities directory is great also. For the most part the staff members are lovely.

They could work to improve on there staffing especially their nursing team and they could also work on their food portions - need to be more

They are very kind people. The food is not that great. A little understaffed, but very nice people.

The staff is INCREDIBLY nice and incredibly helpful. One of the main things that sticks out about this facility is the food. It is really good and they have a lot of fresh foods and it is great quality. The only thing they do not have is a lot of outdoor space to walk around just because it is on a busy street. I would recommend Emerald City to others looking.

The staff are extremely caring but some are not real knowledgeable about the appropriate level of care and the length of time it takes for care to arrive once paged often exceeds 30-45 minutes.

We are very happy with how our experience with Emerald City Senior Living has turned out. So far we like everything there.

Our family had an in person tour and it was a good tour but the community sits right next to a busy street and we didn't want our loved one to listen to all the busy traffic

Our loved one is a on a liquid diet so we aren't sure how the meals actually are, but from the looks of the meals they look quite good. We have only had experience with the memory care side, but from what we can see on the assisted living side it seems like more of a stimulating environment.

They are more affordable than anything I saw in the area. It is a nice community. It looks like a 4 star hotel. The apartments are nice in size. They have restaurant style dining, where you pick from a menu. Staff has been very helpful. Not in a walking area for residents. They have a shuttle bus that takes them shopping weekly.

Mom is here in the assisted living side It seems to be nice and clean. They have an issue with chronically being short staffed. Which then leads to longer wait times after the call button is pushed. And sometimes she has to wait over an hour to get food. She gets 3 good meals a day. She will enjoy the daily activities sometimes. I would recommend to others.

I have my mom here and the lack of care from the caregivers is the one thing that I am worried about. Although this is a great place I'm hoping things can change. It takes sometimes 45 minutes to get someone to come help after the button is pushed. My mom fell in her kitchen and she pushed the call alert button then lost consciousness and was there on the floor for an hour. So I am working with [Removed] who is the supervisor over the caregivers to get these issues resolved. I would still recommend this community it is nice and clean and the people are friendly here and the management team is amazing and attentive with requests or complaints. Mom has a 1 bedroom apartment in the assisted living. The food is fair and if you get there late you may get something else but not the main dish. The med staff is incredible and awesome with mom. There is one caregiver that is amazing her name is Karen and everyone loves her but she is sick right now so we miss her. The maintenance is great and polite. And gets request done in a timely manner. I have confidence the things that are wrong can and will be fixed.

I went on a tour here and the staff was extremely nice and helpful. They answered all of my questions. I thought the assisted living part was great. There was a very small confining place for the memory care. I would rate that a 2.3 or 3. Parking here is non existent. My brother would've been in just a room with no locks on the door and no privacy at all. Just not a good fit for him.

They really listen to our concerns and making sure they are met. Super supportive of me and my mom. All the staff and residents truly are concerned about her well being. The food here is inviting dining room is nice and clean.It helps my mom stay regular with lots of fresh veggies and a good variety. People seem really happy here they only thing I would say they could improve on is cleaning her apartment more and linens more times a week.

It was ok nice place the person I was supposed to have the tour with was not there she had a medical thing but I'm thinking about it wanting to visit sunrise of Edmonds when will they have an opening.

First off I want to compliment the dinning room staff at this community. The chef does an amazing job with the meals and the ladies who take care of the residents at meal time could not do a better job. They have been wonderful to my loved one in that aspect and I am thankful for that. I will say that sales guy who gave us our pitch had promised us the moon and more and that has not been the story since my relative made the move. I feel like the staff are in a hurry all of the time and when the bell is rung for help it takes forever to get some assistance. The staff are very hit or miss at this place and I am just not happy with the overall experience at all. I have observed that if you are by your self and are not a hundred percent mobile to do things on your own this is not the place for you in my opinion.

We toured for the care that was needed to assist my husband. The staff are outstanding and were kind. We liked the cleanliness of the community. They offer great meals from the menu. Activities are offered for the residents who are able to participate. The staff went out of their way to be able to help us. We would have liked everything that they offered, but the value was not what we could do.

We had a rocky start at the beginning where the communication was not the best with the nursing staff. We are working on resolving the issue. The rest of the staff is wonderful. They are very caring and attentive to my mom's care needs. They are a little understaffed, but they are working on that issue. The community host a wide range of ages of the residents. The activities director is great, and mom is making a lot of friends. She enjoys participating in the activities they provide. They also have a van that takes them on outside excursions. There are ramps in the community that are not manual wheelchair accesible in some areas. There are three towers of buildings and on one of them they have a nice outdoor area on the second floor and you can go out onto a patio where there are raised garden beds, tables, and cushioned chairs. Someone with a manual wheelchair can't make it out there. The food is really good with a lot of variety. They don't offer a light menu, but you can just eat the healthy items. They are very welcoming to our family when we come to visit. It is very clean and well-kept, the common areas are very upscale. I would recommend this community to others who did not need a lot of medical assistance.

I very much live here. I especially like the activities. I would like more craft projects to do. The staff is very friendly here.

This is my home. Why "don't fix if it isn't broken"? I am satisfied.

This is the 2nd community I have lived in. I am really happy here. I have made a lot of friends. The people here are awesome and very helpful.