Dunwoody Place

I found Dunwoody Place Google and moved my mother-in-law in on [date removed]. It has been a wonderful experience for our entire family1

Very pleasant staff, friendly, very nice residents, lovely facility. Meals could be improved.

There are many positives at Dunwoody Place for my mom. Because mom needs more attention than average residents here I wish the care was more proactive.

A Place for Mom was my saving grace when I needed help finding the best home for my mom [name removed] came to the rescue. Excellent service!!!

Staff are wonderful & caring. Facility is clean. They could do a better job easing new residents & family in. Very little orientation & old people don't just jump in & GO! I would DEFINITELY recommend! In the long run, the care for residents is MORE important than the lavk of orientation & hand-holding at the beginning, a few more activities would be nice! This is our third experience with Assisted Living. They get a A-!! Emphasized the warm care by staff

My mother, at 102 years old, had a difficult transition. In her short time at Dunwoody Place, she was aware of the groups that had formed and was fortunate to find an Asian couple that accepted her, but otherwise felt isolated. The staff were supportive of her when she made her needs known. They were kind and supportive of her and me when I was helping her when she went on hospice during her final days of life. The staff was willing to forgive the extra weeks of money that was due by contract after she died, which I appreciated. My mother did not live to collect her free month of care that was part of the signing bonus. Because of her age, activities were nothing that she wished to engage in. Part of the time she was there, the movies were not working and the other times required an expertise with technology that she was not capable of. The personal care model that Dunwoody offered worked well for her. She could get the care that she needed and did not have to pay the huge fees for care that she did not need that were being levied at other senior care centers. Most importantly, my mother was treated with dignity and respect for her capabilities and her needs.

Overall, Dunwody Place is a good facility. They have a good physical therapy group that comes on site. The staff at Dunwoody place are friendly and helpful. I do think that the meals could be improved. If a person does not want the meal they have the option to order hamburger, hotdog, grilled cheese etc. I have been informed that sometimes it is difficult to execute the other options. Could be they are understaffed?

We loved this community. It was light and fresh. It was lots going on. It was so much positive energy. It was a further distance, and a larger community.

We toured with Dunwoody Place and did not feel they sold the facility very well. They did not offer 3 meals a day, 5 days a week which is something we wanted. They also did not offer free gym memberships like some others did. It did not fit our needs because of the lack of amenities offered.

We chose Dunwoody Place because everyone was so friendly when whose took the tour. The staff, the residents, everyone was just great. She has made friends starting from day 1. She is not a big activities person but if they provided Mahjong she would definitely play. The staff are very decided to the residents. She is satisfied and I am happy with the experience. I would recommend them to others looking.

Our family had an in person tour and we loved it, 5 stars across the board. The community is open, airy, and the people looked so happy. The apartments overlooked a beautiful courtyard. The amenities were great and they even served us lunch which the food was so good. However the community was just a tad to big for our loved one and the sales manager was just a little to pushy.

I liked the community; however, it wasn't the right fit for my loved one due to community regulations.

I've been completely surprised at how wonderful it is here. The director is absolutely amazing [date removed]. He was born for this job. He knows everyone's name and checks on everyone daily. He appears to have good relationship with the rest of the staff - no tension there. Everything is top notch. They have activities all the time. My loved one has a better social life than my husband and I do. They treat the residents so well here. We were worried about moving our loved one, but she is so happy and has just blossomed here.

We chose this community because of the friendliness of the staff, they spoke to every resident we walked passed on our tour. The other reason was the dining room selections, they have specials and it is an actual book menu where residents get to make choices. Even post COVID, they are still able to make choices the night before, and then it is just brought to their room. It also smelled clean when we walked in the door. They had sufficient parking for the visitors as well. The room sizes are good.

Not Sure yet. My mother has been there two months. She has reported at least 4 times going to activities that were listed on the calendar and sitting there and nobody showing up, and then asking at the front desk and being told by staff they'd 'go find out' and then the staff never returned to tell her. Also reports understaffing, no staff to serve meals so the front manager had to come to the dining room to help serve. Salads served with wilted dead lettuce. We are paying for bathing service and my mother reports they have not been coming to assist her as they are supposed to so she has not been bathing, or she has been going in to do it herself which she should not do. Since that old lady died of scabies in the other Georgia home and the state did not investigate that home as they were supposed to, I'm very nervous about any failings such as the above as it shows they are not on the ball, and then I have to worry how not on the ball are they. I put good for the activities because when they happen they are great. My mother loves the musicians that come in. She's enjoyed the befit classes. She has made friends and met some really interesting and good and sweet people, so all these things are a relief to me. But the other stuff needs to be improved for me to feel my mother is safe. I just spent 20 minutes on the phone with her waiting for someone to come after she'd buzzed for someone to find out if they could help her with a bath (they were supposed to assist her yesterday and no one ever showed up.) and this time, no one ever showed up to her buzzing. So she had to go try to bathe herself. The fact the above things go on though shows a lack of respect to the elderly. If they think they won't report it to their families? Will we not find out they are not bathing our mother? We will not be there to witness them giving my mother a plate of salad that is dead and wilted and black?

Patients much older and facility too expensive.

Not intersted in independent to assisted living facility at this time. Also, not interested in all inclusive: 3 meals, laundry, housekeeping. Too expensive for my budget. 1 Bedroom very small and not enough natural light. 2 Bedroom better but too expensive.

My wife has recently made the move into this community and so far she has been satisfied with how things have been going for her. She has made the transition easily and has made some friends since she moved in with the other residents. One of her complaints would have to be that the meals need improvements. They can not seem to ever get her order right and have had complications with the quality of the food. I also am disappointed that some how the staff have managed to break three of her hearing aids that she needs.

Run, do not walk away from this community. Completely lacking in leadership, management that is here lies constantly. Staff is resigning and there is no Executive Director. Under staffing is problematic. [Removed] is rampant. [Removed] is the norm. Stay away.

Stay away from Brookdale Dunwoody! As of March 1 there has been no improvement in the food and yesterday it took 40 minutes for my parent to be served a dinner entree. At dinner they always run out of soup and desert. There is no security being taken to protect residents. Front door is open at night and there is no one at desk or in lobby. Since Christmas many residents have left because of the non caring attitude of management.