Colonial at Miami

This is a very nice community. The Executive Director Milton is kind and warm. He always goes out of his way to help people. The tour was really engaging and he showed how much he cared! Definitely the right place for Mom!

Its very unique to find an Assisted Living that has a small family style feel but still large enough with all of the needed resources you would expect. Lovely staff with tons of activities. Highly recommend this community.

My loved one hasn’t been here for very long and I am already experiencing discrepancies compared to our initial visit. Within the last week and a half, I’ve noticed on 3 out of 5 visits, my loved one was left soiled and smelled of urine and feces, another day they had an unexplained bruise on their arm. I initially expressed that direct care is mandatory as they suffer from Alzheimer’s disease and I was met with guarantee’s and an act of what seemed to be a genuine desire to help during this difficult time. Well, unfortunately the type of care I was promised and feel my loved one deserves has not been provided here after countless conversations. It makes me truly sad that I trusted this company and went against my better judgement by deciding to place them here. I take full responsibility for being naive to a wolf in sheep clothing.

Our family had an in person tour and we really did not care for it. It was not very welcoming, it was smaller and just dark and old.

My son toured Colonial at Miami and he said that it was very nice and gentleman who runs it was very helpful. I also spoke to him on the phone and was impressed with how personable he was. We did not choose it because they did not have memory care which is what my mom was needing at the time.

Wasn't blown away by Colonial. It's almost $2K/month more than Imperial Club for a private room. Waiting on additional information from [name removed]. He was 30 minutes late to our scheduled call.

I can't think of a better place to have my mother. Place very clean the staff is so caring, The administrator [name removed] is very professional and always there for any questions. Highly recommend Colonial Miami.

Colonial Assisted Living Facility of Miami AKA Hidden Ranches, please do not send your loved one there. They really pull the wool over your eyes. They are not an assisted living facility, they only want individuals who can do for themselves and come and go as they please. The executive Director, [name removed] is a joke. He will put your loved one out and not even make contact with you to explain why and the Head Nurse, [name removed] will run up your loved ones medical bills calling ambulances for things that are not an emergency and billing to proxy care for medications when it is not necessary, because Walgreens handles the prescriptions. They will send your loved one to the hospital at Jackson North for no reason just to get rid of them and then deny your loved one back. They will even send them to the Psychiatric Hospital under false pretenses. They are only in the business of collecting money and they do not engage your loved one like they tell you during the tour. They leave them disengaged and sleeping all day. They even lie to "A Place for Mom" and tell them that your loved one is visiting, so that they do not have to pay the referral fee to "A Place for Mom". Three months of wasted time with Colonial.

This place is in a fantastic location and looks great inside. I'd have to say I one of the most difficult persons to impress and hidden ranches did just that. I wasn't only the size of the common areas but the cleanliness of this facility. My loved on is a a stickler for cleanliness as well so I hope she is open to moving because I'm sold.

My experience at this facility was a good. My loved one was in need of a living community that not only offered the services we were looking for but was economical. They helped guide us in the right direction during this turbulent time and I'm happy to say we've settled in just fine here.

My experience at this facility was a good. My loved one was in need of a living community that not only offered the services we were looking for but was economical. They helped guide us in the right direction during this turbulent time and I'm happy to say we've settled in just fine here.

My family and I toured the facility after being invited to an event and we are happy to say this is where our Grand mother will be cared for in the morning weeks. When you walk in the great room has to be the size of a football field. What sold us wasn't just the good care they provide but the common areas like the garden and courtyard which are well tended to.