Charter of Vinings

My loved one is a resident at Charter of Vinings. The staff is great! They are all welcoming and helpful each step of the way. I had a tight turnaround from selection of the facility to move in and they helped make the process easier. Communication with the family could be a little better. We had some minor issues getting some forms completed. would recommend Charter of Vinings because of its cleanliness, amazing staff and value. It's a great environment for your loved one to thrive!

The main reason we chose Charter of Vinings over other facilities that we looked into was because of the certified nursing professional that they have on their staff. The room sizes in memory care here are great! I would highly recommend Charter of Vinings to others. The staff cares so much about your loved ones.

My mother was a resident at Charter of Vinings. I think that the staffing and food could both be improved. The staff was friendly and most of them were helpful. The facility is out dated, but they are beginning a renovation. Overall, I would recommend this facility if this was near a family member.

I toured at Charter of Vinings and it was a nice place, but it was very "corporate feeling" and to me just felt fake. This was the main reason we did not choose Charter for my loved one.

The sales girl was fabulous. I am overall happy with Charter, I think it is the best out of the ones that we looked into, but no facility is going to be great. There have just been some issues we have had. Some of the staff members are amazing, and some you can tell it is just a job for them. We have had to really stay on top of things which is disconcerting because it makes it impossible for us to relax - it is very frustrating. I would tell others just to advocate for your loved ones and make sure the line of communication is there. I would highly recommend putting a camera in your loved ones room. If there is something you do not like, then address it with them.

I toured this community and it went well. It's clean, staff is friendly, my visit was very good. It just wasn't the best choice for my loved one as far as her individual needs. But a great place!

The accessibility of the nurses on staff is something that really sticks out to me. They have 2 licensed nurses and I have 24 hour accessibility to them. I know that the activities director is very engaged, I just have not been there in person to see the activities myself which is the only reason I gave that category a 4. They are doing their best to overcome the short staffing situation. it has been an enjoyable experience for our family and I would definitely recommend Charter of Vinings to others.

From what I saw on our tour of Charter of Vinings, the people that work there were wonderful and seemed to really care about the residents. But the facility itself was really in need of some TLC. It was old and aging and hadn’t been maintained.

We chose The Social at the time because it was the best one for the cost at the time we were looking. I do think they need to have healthier options for the residents here. It is a small facility. Everyone is very welcoming and friendly, and the staff communicate with family well. It is a pretty nice facility, and things are going good here for us.

The staff members in the kitchen are not that friendly, and sometimes they can be dismissive. The food is a C at best. The rooms they provide the residents are lovely, they would be a five out of five.

I would recommend that you make sure that your loved one is placed in the right program. If your loved one has memory care issues, I would recommend they go into the memory care unit. The memory care unit is more expensive. The food served had generous portions, along with cookies.

Very nice 2 bedroom apartment with lots of space. Very big dining room and common areas. I really liked the diversity I saw in the residents.

Very lovely community with a warm staff.

Everyone who works here is nice. If it wasn't for them I would not last long here at all.

So far it is all good. I am perfectly satisfied.

I have enjoyed myself here. I feel like I am well taken care of. I enjoy the food and amazed at how we can get food in this kind of place. I miss my home though.

Waiting for improvements!

I've toured these facilities several times and have really enjoyed my time with the staff. The grounds are always clean and accessible. The staff seem to really enjoy working here at well.

This is a wonderful staff, they are very attentive to the residence and very friendly. They put their residence first, very easy to work with and the facility is very well-maintained and kept up well!

[Name removed] was amazing. He was so helpful and supportive. I loved the rooms. Thank you