Chandler Place

The ability to have autonomy and privacy while knowing the next level of care is always available if the time comes. I would recommend Chandler Place to others.

Against mom's wishes my brother moved her from another facility. Her room was nice and clean. We did notice one time that there was a large puddle of water in the dining room, mentioned it to staff and was told that someone would clean it. An hour later the puddle was still there and the staff I spoke to was mopping it. My mom was always at the same dining table. When table cloths were removed we noticed that her table looked like something that had been stored in an unheated, moldy garage. Her leftover food was left on the table for over an hour. Initial visit was during a supper. Aides were sitting around, one on the counter in the open staff area. Mom had few teeth, food should have been cut for her, instead it was left uncut which made chewing very difficult for her. She was in her 90s. Initially staff seemed hostile to us, only by being gracious to them did they treat us well, one staff spied on us, grateful to nurse who helped us get our mail to mom-brother kept mail f

My loved one stayed at Chandler Place for Respite care. We used the day rate Respite Care and that was not offered anywhere else. The cleanliness and friendliness were great. The staff was great. The quality of care, meals and activities were good. I would recommend Chandler Place to family and friends.

We toured with Chandler Place and it is a beautiful facility and had a very friendly environment. It was very expensive though which is why we did not choose this facility.

Chandler is a nice place, but they charge for every little thing. (Ex. Billed for a Band-Aid, billed for confirming a bruise was healed, etc.) Their response time to my parent's needs is not the best. Timing for my mom's meds at night is supposed to be around 8pm. Sometimes she doesn't get them till after 11pm. I do think they're short staffed. When my mom fell and fractured her ribs, there was minimal communication from Chandler to me. I needed to keep contacting the hospital to find out when my mom would be released and how she would be transported. Also, It would be nice if someone/the staff engaged with its residents more, made them aware of the activities going on, and encouraged their participation

Our family had an in person tour and we thought the community was really nice and we really liked how they had a Catholic priest do church services, but at the time we needed to move our loved one they did not have any one bedroom apartments available.

When we were looking, the main criteria was that the facility accepted elderly waiver - that was one of the biggest deciding factors. They said they did after 2 years of private pay. We signed the lease and I wanted to get more information on it. I called and they said they had no availability - so if money runs out and there are no openings we would have to move her again. That is a very big deal and it felt like a bait and switch to us. They never told us there were only limited spots available and that they were full. I think they could have communicated that to us better.

Overall Chandler Place was a great experience for my loved one and it relieved a lot of stress on my part, as my loved one recovered at their respite care. I do want to add that my loved one thought the meals were salty, so much that my loved ones feet, ankles, and legs swelled up right away. This problem didn't remedy itself until she moved out of respite care.

It's very nice and clean. The interaction with the staff has been really good. Every Thursday it's an outing, which has included going out to eat. They offer activites such as; Bingo, dominoes, movies twice per week, and a happy hour every Friday. There is loads of things to do. It's a clean, and friendly place. I have recommended to my sibling also.

Mom liked where she lived before as she had more independence. She liked doing her own laundry and similar type daily routines. The main dining room is never full as the Memory care (where mom is) has their own separate dining hall. So not certain what the times are when they eat.

Chandler Place just seemed like it was WAY too big for my loved one to feel comfortable and receive enough attention.

Chandler Place has great activities. It's a friendly community, and my loved one feels very welcomed. She likes the food overall, but some things are a little overcooked, especially the fish. But they're really trying to get new meals in there. They asked for the residents' input, and they are already making new things that were suggested, which is great.

I would recommend this community to others. The community is well run.

My dad lived at Chandler Place for a short time before he passed. I couldn't have asked for better care for him!! The staff is the BEST I have ever seen!! They truly care about each and every resident!!! I would recommend Chandler Place to anyone!!! It is a VERY special place!

My parents recently moved into assisted living. Their experience has been wonderful. Every person they have met and came in contact with have been so kind and caring. We as a family could not be happier with the care they are getting.

The staff is very friendly, helpful and polite. The continental breakfast offered to all residents is a plus. The residents I have encountered are always friendly and have a smile on their face. I am glad I chose to live at Chandler Place.

Lived here 6 years in 2 bdr unit until my [name removed] passed 1 yr ago. Now enjoy regular 1 bdr apt. Have minimum help in the lift. Do all personal things by myself - I'm 86 years old. Volunteer w/ newspapers for floor (I deliver 5th floor) Great new responsible activities. Help on hospitality parties. Distribute weekly programs on Thursday. Love it here!

My mother-in-law lives at Chandler. I go almost every day to visit her. The staff is very pleasant and listens to your concerns. They greet everyone by name and make them feel special. The community space and dinning rooms are very clean and welcoming. Thank you all for a listening ear and helping hand.

It is very nice, the rooms are roomy and quiet, the people and staff are very friendly.

I would consider this place if my mother would move to the Twin Cities to be closer to us. It's managed by the same company as the facility that we moved our mother into so would be similar services except it is also a continuous care community which is a bonus.