Avalon Memory Care - Royal Circle

My dear [name removed], the love of my life, was taken well care of at Royal Circle by [name removed] and her crew. They exhibited tenderness, empathy, kindness, and I know he was lucky to have them. My heartfelt thanks to everyone at Avalon on Royal Circle for taking such good care of [name removed].

Mom is quite happy being here. The staff is wonderful very kind and attentive respectful of the residents. The community offers activities but mom chooses not to do anything. She likes the food very much. The community is always clean and well maintained.

my brother was able to tour this community. He was not happy due to to the odor. He found that other residents were not active and seemed not to have anything to keep them active and that is one thing that we really needed for our mom to stay alert and active. The food seemed to be appealing. The community was not a good choice for care here. Families might take a tour to consider the care that is received here.

I placed my 86 year old legally blind and nearly deaf stepfather in this home based on the recommendation of a hospital social worker. We were fresh off of deplorable treatment at a well known memory care facility in Mesquite. Although he had severe dementia with psychosis and paranoia., he not only thrived at Avalon, he began to eat, gain weight and became fond of many of the staff. Although there were verbal and physical outbursts directed at the staff at times, these outbursts were handled with kindness, professionalism and a real acceptance that, unfortunately for some residents, this is the course of their disease. Any service we needed, we got, including a mobile dentist to have new dentures made and shoes hand measured and fit. Due to his vison and hearing loss, the staff made the time to spend one on one time with him. He was a resident for over 18 months until his death on Hospice and we experienced outstanding communication and care by the staff under the direction of a strong and capable manager. My only recommendation is to decrease the amount of furniture (over-sized primarily) in the living area. Seems to be a lot of unused seating and would be easier for the staff to navigate wheelchairs and walkers. Thanks for the opportunity to provide this review.

I've been real pleased so far. The only thing I've been a little concerned about is that the furniture is a little old and worn. I feel real good about her care. They are all very friendly. The food is pretty good, she is eating pretty well. They are able to continue to care for her even if she runs out of money. There is a gentleman that bathes the residents and I think that can be a little uncomfortable for some of the female residents.

I toured this home along with 2 other Avalon Homes in the nearby area. My wife and I were referred by a couple in our Sunday School class. Their mother has been at Avalon for over 3 years, and they have not had anything but positive things to say. We knew this day would come that we would need to place my mom. Matt with Avalon spoke with me at length before we actually met to tour. During our conversation, he really honed into where my mom was at in the disease process. He toured us in the 3 residential care homes that he thought would be the best fit for mom. At each home, we were greeted with smiles and it just felt like home. What was most impressive was watching the staff interacting with the folks there. There was no desk for staff to be perched behind. The staff were very tuned into the residents. It was also interesting to learn that much of the staff had been there for a long time. That really spoke to me and my wife. You don't see that often. You could just tell that the staff really loved the residents there. They each had their rooms decorated with their own belongings. At all 3 homes, I had the chance to talk to other family and they all had really kind and helpful things to say. Matt has been very helpful in making this difficult decision a little bit easier.