Atria Center City

I would absolutely not recommend Atria- unless it was for someone who needed zero care, and just wanted a nice place to live with other seniors. Facilities are nice, care is extremely inconsistent- staff stretched thin. Care is inconsistent- do not consistently follow care plan, do not contact family when issues arise ( not eating, refusing showers, not getting out of bed)director of nursing unresponsive. Food is very repetitive, but overall good quality. Activities are okay, could use more variety, and more active recruiting of residents. The care staff are good people, but they seem just stretched way too thin- too many residents per care staff member- crazy for the amount we pay

I would give a 5 for all of the above, they are wonderful. They are truly caring, helpful and kind. I would most definitely recommend Atria Center City to others.

My mother moved here about three months ago. So far it has been a great experience. The property itself is beautiful and meticulously maintained. The staff is friendly and accommodating. The many long time staffers seem to sincerely care about the residents. All levels of care are available from independent living to memory care. The food is excellent and can be enjoyed either in their beautiful dining room overlooking the Benjamin Franklin Parkway or delivered to the residents' apartments. There is also a Bistro for in between snacks and refreshments. There is a wide variety of activities and cultural events available on a daily basis. A schedule is delivered to the residents every morning. My mother loves it here and I can highly recommend it to anyone looking for a vibrant, stimulating environment for their loved ones to enjoy.

The staff are friendly and willing to help, answer questions, and attend to any needs you may express. Housekeeping is good. Communication is good when one entity reaches out to the other. Move in was smooth. Meals are good. Variety is lacking at times ( usually on weekends), but seem to be prepared with good nutrition in mind. One other thing to consider is all the activities there are to keep healthy, active, socially engaged, and entertained. I can definitely recommend Atria Center City Philadelphia as a place to at least consider when searching for a residence for a family member.

1. Generally speaking, food is good. 2. Activities are mixed. Some okay. Most are dull. 3. Nursing aides are competent and helpful. The emergency button is a highly useful touch. 4. Facilities are excellent.

Overall, a very nice place. Clear and open communication. Caring staff. Nice facilities. We picked this community, because of the location for my sister and I to easily visit was one of the major reasons, and of course reputation.

We could not be happier with Atria Center City, they truly are terrific. Everyone there is very caring and kind to not only the residents but to their families as well. We no longer have to worry and stress out about our loved ones care and safety. They have in house expertise staff including OT and PT. The staff are very responsive and totally on top of communication - they will never rush you off the phone they will make sure you are completely finished before hanging up. If you have to have a loved one in a community this is the place to be. We would absolutely recommend this community to other families we have been so happy.

Had an excellent experience over the month that he was there was great, we have since moved him into another facility. The nursing director really stood out and was fantastic.

Our family had a virtual tour with this community and from what we could remember it was a great experience. It was the first one we saw ad the person who gave us that virtual tour was very informative and helpful.

The facility is lovely and well appointed. The staff friendly and well intentional. Occasionally the administration lacks follow through. Their orientation of new residents did not meet the expectations that they themselves established.

Moved my mother from NY to Philly back in August of this year. I looked at two places in Center City, and two in the suburbs. Atria Center City was a no-brainer. [name removed] and the team made the process quick and easy. Most importantly, Mom is happy!

Atria is a wonderful place, everyone was so friendly and very helpful. The place is immaculate and she received great care here. I would highly recommend it to others looking.

After looking at a few residences for my father, I knew immediately that Atria Center City was the right place for him. The interior is very upscale and modern, like a boutique hotel, and my dad’s apartment was cheerful and bright. But most important was the sense of community amongst the staff and residents. All the staff knew the residents by name and cared about them personally. They went beyond just doing their job.The other residents were friendly too - and also fascinating. I enjoyed hanging out with my dad and his friends at meals and happy hour. The food was excellent, and my father enjoyed a full range of activities and culture, including musicians from the Philadelphia Orchestra, movies, and art gallery openings in house.

If you have a loved one that only has minimal needs and some independence it's ok, If they need more not so much. They are reluctant to problem solve and met particular patient needs. I would only recommend it if is minimal care needed.

I believe this community provided a great space for my loved one. The community seems to always and wants to be there. I feel that going to Atria was a great decision. Everyone seems very friendly and competent at the job.

Atria Engagement Staff recently enabled my centenarian father to virtually attend and participate in his college homecoming. Atria staff handled all of the computer needs and set-up beautifully. My father had a wonderful couple of weeks getting prepared for the homecoming and he was a big hit with his fraternity brothers when he was asked to say a few words during a Zoom session. Thank you for making this all possible, Atria!

I have been a resident for four years. Atria Center City (Philadelphia) has established a great sense of community. Dining is outstanding as well as housekeeping, maintenance, administrative staff and all departments but the greatest asset is the culture that they have created.

Staff, Management, and aides provide a clean, friendly and hospitable atmosphere. Responsiveness and a genuine sense of client service abound. Locale provides ample opportunity for a variety of splendid visages and all suggestions, comments and, yes, complaints (after all we are seniors) are addressed promptly. A facility which treats with dignity and respect.

As an 80 something widower wallowing in grief and sorrow, having lost my wife of 57 years a few months before, I was caught in a typhoon of loneliness and self pity. My daughter, a Philadelphian suggested Atria. Having the usual images of an “old folks home”; I nonetheless agreed to a tour and admission conference. Almost at once I picked up on the positive vibes of the talented staff, and subsequent to moving in, my fears were fully allayed, Staff, food, services, cleanliness and entertainment factors border on excellence. Literally, every caregiver and aide, staff and associates are personable and gracious in all respects. I give them a 9.9 (must retain my rating for the one and only Bo Derek),

We chose this community because of the location, it is close to my home. The room sizes are great, very generous. The food is really good, they run it like a restaurant where you have a menu and you are able to order whatever you want. My favorite part about this community would be the staff members. One place they fall short it their communication. There is a lot of room for improvement. I would recommend this community. It is expensive, but for those who can afford it it is lovely.