Aspired Living of La Grange

It a very nice and inviting environment for my mom and also for me when I visit. I feel really good about having my mom there and she really likes it. t's better for people who don't need a ton of extra care besides meds.

My loved one was previously a resident at Aspired Living of La Grange. I will preface this review with the fact that new management took over a month before we moved our loved one out of this facility. We didn't notice many changes in that month, though. The staff are nice, but the turnover was so high. A lot of the time they just had agency people as CNAs and Memory Care attendants. None of the staff are trained in Memory Care. The turnover wasn't just CNAs, either. The turnover was high for department heads, nurses, etc. They went months without a head of nursing, head of Memory Care, or an Activities Director. I think there might have been a handful of staff that lasted the two years we were there. The new head of Memory Care had just received their certification in Memory Care the week that we left. The facility seemed very understaffed, all the time. Sometimes I'd see staff sitting on their phones instead of interacting with the residents. It has been my experience, for residents that need Memory Care, that putting your loved one in a facility that only specializes exclusively in Memory Care will lead to better outcomes. Those facilities that cater to all levels of care, like Assisted Living, Respite, etc. don't have staff properly trained, in the required skills, to help residents with dementia or Alzheimer's. The meals seemed to be very good quality. I think that this was a major plus for the facility. There were not a ton of activities, especially since there was no Activities Director. I just saw on their website that the job is still posted, unfilled, too. The housekeeping was sub par. The staff had a policy to ask a resident for something a maximum of 3 times. If they refused 3 times, the staff would not push it. Well, sometimes these Memory Care residents need help. Whether they refuse or not, your staff needs to find a way to help. At this facility, they didn't want to upset the residents. At our new facility, everyone is trained to handle these situations, redirect, and work together to solve problems. At Aspired, the staff just seemed to leave well enough alone. My father began to self isolate. He really was deteriorating, on a downward spiral. He lost a lot of weight. They brought him his meals, to eat, alone, in his room. If he didn't eat, he didn't eat. He refused to participate in activities, so they left him in his room most days. He refused to shower, so he went weeks without one. I would have have to shower him, change his clothes, and his sheets, myself. We finally moved our loved one to another facility out of concerns for his health and well being. I am happy to say, he has come back out of his shell and is thriving again! I think Aspired is a beautiful facility in a great location. It is perfect for residents who can mostly take care of themselves and just need some assistance. However, I can't recommend it for Memory Care. It was ok when my father was pretty self sufficient, but as he began to deteriorate, the lack of quantity and quality of well trained Memory Care staff was very apparent.

They are doing a beautiful job. The interaction with the staff has been excellent. My loved one loves the food. The food is good. They offer wonderful opportunities to do things, for the activities. It's good value for money. We picked this My loved one felt most comfortable during the in-person tour, and my loved one liked the amenties that were offered. It was clean, modern, and they offered lunch during the tour. Also, the proximity made it easier for other family members to visit.

Good community, it was too far from family.

Our family had an in person tour and right away it was just not the right place for our mother

The facility was very well kept. It is nice, new and clean. The memory care unit looked great, but we were looking for a place that only offered memory care rather than having assisted living too. It was more expensive and location was not ideal for family.

Great community.

This is a lovely community but right now they are not staffed correctly so it is creating some issues with the community. This community was much less expensive and better compared to the other communities.

The community is very accommodating and the staff is very helpful. The community has been exceptional with Covid but I would like to see better one on one communication about my loved one. I would recommend this community to others

Our contact was [name removd] and we spoke on the phone and then setup an onsite walkthrough. Due to COVID we were expected to take a 15 min COVID test and if negative wear a mask and robe during our walkthrough. During the walkthrough we were able to ask about security, emergency fire drills, staff training, etc. The area was clean and the actual residents and their areas were clean. This facility does not include in their pricing any personal favorite items your family member may need (soap, lotion, wipes, salon needs, toiletries, etc.) There was a salon on site and a spa bath which we were told the residents love-it has an easy accessible step up door to the bath as well.

It is a brand new community and it is really nice. Our loved ones have had no complaints. We do think they are doing they best that they can given the current circumstances, and our loved ones do think the food is good. The staff is great, very friendly and accommodating, they really are on top of things.

I toured with my Mother this refreshing and inspiring senior community. The staff is warm, knowledgeable and one of the guiding stars that led my Mom to chose to move across states to live in Aspired Living of La Grange. The activities and innovative way of offering them, especially offering meals and services in a new way that is exciting, flexible and maintained care to independence, social community and just fun! Recommend highly! So excited for my Mom

I found the staff very competent and friendly. The "meet and greet" was an excellent way to meet the staff and some of the newer members. Also gave us an idea of what the 1st floor would look like. They are always creative and caring! I chose Aspired Living of La Grange from 4 other places.