Arden Courts A ProMedica Memory Care Community in Richardson

Our father has been a resident for 2+ years. We toured 4 facilities before choosing. We chose Arden Courts for the Director and staff. We know that he is well cared for. He's happy here and so are we. The Director and staff are fabulous.

My loved one enjoys the variety of the food options. There has been a recent price increase. The care during the day is better than the care at night. They need to be more aware of the caregivers on the night shift.

When my wife needed a level of care I couldn't provide at home, Arden Courts was highly recommended. They have been wonderful and very responsive to her needs. Caring staff and Director is exceptional. She seems happy there and has adapted well.

I toured Arden Courts of Richardson Memory Care and got a warm fuzzy feeling. It's a memory care only facility, and I know 2 people who have loved one's here and have had a wonderful experience. I'm moving my mom in soon. They have a nursing staff 24/7, so they're there all day everyday. They're also allowing me to put a camera in the room, whereas her previous community didn't allow me to. Arden Courts has a 3rd party hospice company that comes in and has an office inside the facility. They're available 5 days a week. They were one of the only places who could tell me the staff to resident ratio, without including the kitchen staff.

Good community, I didn't like the floor layout.

We have been really pleased so far with the Arden Courts community, and the staff members there get 5+ when it comes to their friendliness. Our loved one is a picky eater and we have only heard good things about the food - no complaints as of yet. She also seems to be doing really when with all the activities they have to offer and based on our overall experience we would recommend them to other families.

The management is very nice and accommodating. This community has been here for a long time. The staff they have working has been there for a while. I feel the community is understaffed overall. There is no odor in the community and it is clean. They have a lot of activities available for the residents to participate in. They were renovating the community and didn't have a recreation area for the residents to use. They had singing, exercises, and more for the residents to choose from. The residents are able to go out and walk or be outside in the secure area.

The decision to place my husband was difficult, but it was made easier by the concern and care he has received during his time at Arden Court. There is genuine concern for his well-being by all staff, even those not directly responsible for him. I do not worry about my husband - I know that his needed are met and that is a high relief for me.

I am so grateful for Arden Courts. My mother has not been this happy and at peace for years. The staff is always kind, courteous and helpful.

This facility came highly recommended by a former employee. It is the most home-like environment, caring staff and residents are free to walk outdoors among 2 acres of secured property (shaded areas too). Very accommodating, perfect place for memory care needs.

This is an exceptional memory care community. I felt a connection with my first phone call. The executive director coached me on hot to get my spouse to the facility, where we were met by four welcoming individuals. Everyone on staff is engaged with resident and family care and support. Caregivers are well-trained, kind, patient, knowledgeable, and caring. We are blessed to be a part of this memory care community.

My father lived at Arden Courts for 19 months. He had Frontal Temporal Lobe Dementia (FTD). The caregivers were familiar with the disease and cared for him with patience, humor, dignity, and respect. He said he was happy there, which made it to where we, the family could relax.

I am so pleased and happy I chose Arden Courts for my husband. We were in a very poorly run "New" place around town. There is no comparison. ALL the staff including the Director, Nurses, food service, Caregivers are so kind and really show their love and support. I couldn't ask for a better place. It is well worth what we pay for.

The staff, from the director to the nurses, caregivers, front desk, bookkeeper, and chef have all been incredibly kind and generous with their time and attention to my mother and those of us who love her. I cannot be more pleased with Mom's new home.