American House

They are well knowledged, very sweet been ready to answer any questions you might have and their for you if you need them Would recommend them to everyone!

Staff is incredible. Full of love for mom. Mom told me to do what ever it takes to keep her there. Housekeeping has had some staff turnover, I'm hoping that it gets better. Communication from the staff about my mom is great. The move in process was great. [Name removed], who is now the Director, was awesome. The meals need improvement, I would suggest better seasoning. Overall, it has been great. I would highly recommend this facility to others!

Very helpful and friendly staff. I chose American House Holland because it had lots of amenities. Nice setting, close to everything

My loved one is a resident at American House Southland Senior Living. It is a great place to live and some great people live and work there.

My Dad's respite stay at the American House went very well. He was treated very well, they met all his needs and overall he had a positive experience. He reported the food was plentiful and very good, the assistance he received everyday with his Activities of Daily Living was superb and everyone was very kind to him. His room was spacious and they had a TV with cable and internet for his Alexa and even brought him a recliner with a lift to use. The staff was very attentive to his needs, he wore a call button around his neck and was escorted to the dining hall for every meal. The only thing he mentioned that he wished they had was a larger than single bed but it really wasn't meant as criticism since the bed was comfortable.

They lost their dinning service team so it's been a little harder for my Dad. No biggie there are staffing shortages everywhere. But could be better. Apartment sizes are good. Wish there was a bit more to do in the winter but at the price point I get it.

The facility is the best we found after visiting several. Beautiful interior very clean and updated The staff seems to enjoy their job. Very patient with residents. Always very accommodating to provide excellent care. I of course would recommend American House of Bonita Springs to anyone who wants the best for themselves or a loved one.

Everyone was so incredibly friendly and the entire staff did everything they could to help me get my mom in and comfortable. They are like an extended family. Cost, services available and quality of life for my mom all played a part in my decision to go with American House. They showed a lot of interest in getting to know my mom and her needs and that level of care has continued since placing her with them.

Very knowledgeable about the products and services offered. This allowed the staff to make appropriate suggestions that best suited my family's wants and needs.

They have been great. I would say that the staff is very welcoming and has continued to be after my family members moved in.This was the main reason we chose the facility. Also, they keep the common areas very clean.

The people, services, food are all great. Have not been involved in many activities so can't comment on that. The "feeling" I got when I walked in the front door. It's a very homey community--doesn't feel sterile. The staff is kind and friendly. They have a full kitchen and there is a good feeling when you enter.

What our family likes the most about the American House Hamilton Place is how super friendly everyone is there. The community is nice and the staff have a desire to make our loved one feel at home.

It seems very friendly and caring. We chose it because of the ala carte services and the size and layout of the apartment. I would recommend.

We have previous experience with American House Coconut Point, my loved one is not currently a resident. However, I loved this place and would choose it for my own home when needed!

This is definitely the place for your loved one. The staff is great. It is like a resort. As soon as you walk thru the door you can feel the love. The Activity director goes above and beyond for entertainment for the residents. The food is wonderful with a wide variety on the menu. The dining room is elegant. Beautiful courtyard and swimming pool . If I was concerned about our loved one, it was addressed right away. The access to medical care is great. They come to the facility. I looked at many places before we found American House. We walked thru the door and said “ this is the place”.

The staff is very helpful and friendly. [Name removed] was our tour guide and she was very knowledgeable and helpful without being pushy. The meals have been very good and there are many options to choose from. The holiday decorations have been outstanding, giving it a very home like feel. There are a variety of activities to be involved with. I would recommend American House to those looking for Independent Living! As of yet, we have not experienced Assisted Living. A big shout out to [name removed] for being a great go to person!

The staff go above and beyond the call of duty to make Mom’s life great. When she pushes her button (even by mistake), they are at her side quickly. [name removed] responded immediately when Mom had a TIA recently and she stayed with her until I arrived. I can’t say enough about how much that meant to me and our entire family! The food is fabulous but even a great menu gets boring when you eat it all the time. Mom loves to eat healthy and doesn’t have too much interest in meat. We would love a greater variety of vegetable dishes and soups but we know she is the anomaly, so we will be content with the selection and I will continue to augment her food. Mom loves the game euchre and really only wants to play that game. Since she arrived, they have been trying to find her a group of players (the game requires 4 players) but it has not happened yet… Once she recovers fully from the Shingles, I intend to take on getting this handled; maybe by offering to train the residents on the game. They have a great residents council and welcomed Mom to the team. She has already formed some good friendships and lasting relationships and looks forward to doing more when she is feeling better.

The employees have been so helpful with my mother’s move and transition. We have been pleased with the activities and the meals as well. My mom has been enjoying the activities and has quickly gotten involved.

[name removed] is the only one I spoke to, and she could not have been better. My experience was a great one. The facility was nice without being too uppity.

When you walk in it feels like home and all staff are very friendly.